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Question
Marco, a union representative, wins a bigger wage concession than management wanted. To engage in face saving, Marco might say at the end of negotiation, ________
A) "Management can't win all the time."
B) "Be happy. It's about time our workers got what they needed."
C) "Our workers will be getting a higher wage than you wanted. But don't worry. Your generosity will pay off in higher productivity to cover the increased costs."
D) "I've studied the annual report, and I know you can afford the salary increase."
Answer
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