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Question
Marcie tells James about her recent trip to Canada. In response, James makes fun of Marcie's trip and says that his trip to Europe was much better. What form of ineffective listening is James displaying? What should he do differently?
Answer
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Related questions
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Which would NOT be appropriate to include in a speaker's conclusion?
a. Use a phrase like "In summary"
b. Introduce new material
c. Leave a memorable impact
d. Summarize main points
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a. Problem-solution
b. Cause-effect pattern
c. Chronological
d. Topical
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Explain the primary difference between a captive and a voluntary audience.
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Explain the difference between a primary and a secondary resource.
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Which of these is a complete sentence summarizing the goal of your speech?
a. General purpose statement
b. Concept map
c. Specific purpose statement
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When Paulina reflectively considers the connection of her speech to an audience, she is engaging in audience analysis.
a. True
b. False
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Which of these is an effective specific purpose statement?
a. To inform my audience on three reasons to buy a laptop and the four best statistical programs available for laptop computers
b. To pay tribute
c. To persuade the audience that the Internet internet can have three positive effects on society
d. Children and the Internetinternet
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Googling a topic is the best way to conduct online research.
a. True
b. False
Q:
In evaluating one's sources, it is important to consider all of these factors EXCEPT
a. relevancy.
b. currency.
c. objectivity.
d. information load.
Q:
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a. Drawing on personal knowledge
b. Talking with a friend
c. Talking with a librarian
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Q:
In what step of the speech planning process do you plan your outline, including both an introduction and conclusion?
a. Think
b. Investigate
c. Compose
d. Rehearse
Q:
A source has consensual validation when
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Identify two types of conflict.
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Generating ideas with a team of people to solve a problem is called
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Evaluative language is an example of a defensive communication response. What alternative type of behavior should you use in a supportive communication response?
a. Controlling messages
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Q:
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a. groupthink.
b. leadership.
c. problem solving
d. decision making
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In which leadership style do leaders provide little direction or structure for their teams?
a. Laissez-faire
b. Autocratic
c. Supportive
d. Democratic
Q:
All of these are among the most common problems in leading and conducting meetings EXCEPT
a. participants get off topic.
b. no clear agenda is defined.
c. meetings take too long.
d. leaders must take responsibility for planning.
Q:
Disagreements about the group's tasks, procedures, or decision options are called (a)
a. substantive conflict.
b. affective conflict.
c. groupthink.
d. defensive climate.
Q:
In which step of the structured problem-solving process would team members be most prone to groupthink?
a. Establish criteria for a decision
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Q:
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a. Democratic
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c. Laissez-faire
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b. Task role
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Q:
Aristotle's term for credibility was
a. pathos.
b. ethos.
c. character.
d. charisma.
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Identify the three types of propositions on which persuasive speeches can be based.
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Phrases that remove responsibility for a statement are called
a. disclaimers.
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Which refers to how loud or quietly one speaks?
a. Vocal tone
b. Vocal volume
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a. Impromptu
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Speakers should avoid the overuse of vocalized pauses and fillers such as um and ah.
a. True
b. False
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Susan relies heavily on the use of vocalized pauses and fillers in her presentations. How is her audience likely to judge her speeches?
a. They are likely not to notice.
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c. They are likely to have a negative impression.
d. They are likely to like her more.