Question

Managers at Southwest Communications have decided that their employees would benefit from training. In the past, the firm has used classroom instructors to train workers. However, the firm has a tight budget and is considering the idea of using Web-based instruction to train employees. What research findings support the decision by Southwest Communications to use Web-based instruction?
A) Trainees are more satisfied with Web-based instruction than classroom instruction.
B) Web-based instruction teaches how to perform tasks better than classroom instruction.
C) Trainees are better able to control pace and content with classroom instruction.
D) Web-based instruction teaches the memory of facts better than classroom instruction.

Answer

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