Question

Management's most powerful tool for mobilizing organizational commitment to competent strategy execution and operating excellence is the:
A. diligent and persistent use of benchmarking and best practices.
B. proper use of a reward structure with motivational incentives.
C. implementation of TQM and/or Six Sigma programs.
D. periodic giving of inspirational speeches aimed at arousing employees' emotional energy.
E. process of providing employees with a high degree of job security (ideally, via a no-layoff policy).

Answer

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