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Question
List the three major steps involved in the basic process of training and explain the goal of each step.
Answer
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Trainee characteristics related to trainability include __________.
A) opportunity to perform trained tasks
B) a positive climate for learning
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A(n) __________ analysis helps identify what should be taught in training.
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B) Horns effect
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B) focus on understanding customer needs and expectations.
C) describe the extent to which a business has a competitive advantage.
D) formulate strategies that place it in a favorable position relative to other companies in the industry.
E) understand customer needs and expectations.
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Which is more important, procedural or distributive justice? Why?