Question

Lexus Inc. is interested in determining whether a potential new product will be preferred by customers, even before it is launched. Since customer reactions cannot be gauged at this stage, the firm can make use of _____ to gather pieces of information that can substitute for what it wants to learn.

A. surrogate questions

B. perceptual mapping

C. fundamental analysis

D. lexical analysis

Answer

This answer is hidden. It contains 406 characters.