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Question
Kapcom Telecom wants to implement an on-the-job training program for the sales staff who are unaware of the technical aspects of the firm's products. The lack of technical knowledge among its sales staff is harming the company's prospects of securing lucrative contracts. Although Kapcom's IT team is well versed in various technologies, it is not well suited to handle a training program. However, the best IT trainers in the industry cost more than Kapcom can afford to spend on the training program. This scenario illustrates
A) simulation.
B) social support.
C) situational constraints.
D) psychological mindedness.
E) experiential conflicts.
Answer
This answer is hidden. It contains 246 characters.
Related questions
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