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Question
Juan, the owner of a tax-preparation service, displays good emotional intelligence when he ________.
A) accurately perceives the emotions of his employees
B) has positive thoughts about the future of the tax-preparation industry
C) worries about his business being replaced by tax-preparation software
D) instructs his employees to forget about their feelings on the job
Answer
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Related questions
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It is possible for a company to arrange for informal learning by ________.
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B) organizing the work area
C) providing lesson plans
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C) be angry about all the changes imposed on her
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Studies conducted by a consultancy found that companies with racial, ethnic, and gender diversity ________.
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Recognition programs appear to work at cross-purposes with employee engagement.
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A vision in leadership refers to ________.
A) an optimistic picture of the future of the organization
B) a leader's ability to see through problems
C) an historical view of the organization
D) the leader's ability to inspire people
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Whether or not a leader is charismatic is determined by ________.
A) a leader's level of self-confidence
B) how much the leader really likes people
C) a combination of intelligence and personality
D) the subjective perceptions of the people being led
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A key behavior of a proactive leader is that he or she ________.
A) takes the blame for mistakes within the group
B) frequently brings about environmental change
C) is more concerned about morale than meeting deadlines
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Q:
A typical side effect from using the technique "disarm the opposition," is the person with whom you are in conflict will then be willing to assist you with your problem.
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Q:
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A) receive attention from management
B) become united after the conflict
C) waste time and energy that could be to used in useful purposes
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A) accept the conclusions of experts
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The flow experience occurs when the problem-solver allows his or her concentration to wander.
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High emotional intelligence is important because it helps managers and professionals keep emotions out of decision making.
Q:
Research suggests that an individual's response to loss is ________.
A) about the same as response to gains
B) more intense than his or her response to gains
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