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Question
Job satisfaction is theorized to decline when the salesperson's perception of his/her role is:a. inaccurate in terms of the expectations of superiors.
b. characterized by conflicting demands among role partners that the salesperson cannot possibly resolve.
c. surrounded by uncertainty due to a lack of information about the expectations and evaluation criteria of superiors and customers.
d. all of the above.
e. (b) and (c) only.
Answer
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