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Question
_________________ is an unpaid form of promotion, oral or written, in which satisfied customers tell other people how much they like a business, product, service or event.A) Word-of-mouth
B) Source credibility
C) Comparative influence
D) Normative influence
E) Symbolic influence
Answer
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________ are bits of computer code placed on browsers to keep track of online activity.
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B) Candies
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