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Question
_____ is a situation that occurs when a group or team's desire for consensus and cohesiveness overwhelms its desire to reach the best possible decision.a. Groupthink
b. Groupshift
c. Brainstorming
d. Condorcet's paradox
e. Group polarization
Answer
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Organizations with a diverse workforce:
a. have fewer training needs.
b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
e. find it difficult to understand different market segments.
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a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
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_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
a. Wage-level policies
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d. Wage level decisions
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The Behaviorally Anchored Rating Scale (BARS) is _____.
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b. quantitative management perspective
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d. contingency perspective
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b. labor skills.
c. services.
d. raw materials.
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b. Lean manufacturing
c. Behavioral management
d. Human relations movement
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Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
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Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
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c. ends when alternatives have been identified.
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