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Question
INSTRUCTIONS: Match each of the following crazymakers with its description.
a. mind reader
b. crisis tickler
c. guilt maker
d. pseudoaccommodator
e. avoider
Answer
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Analyze a recent misunderstanding that occurred because you and another person relied on different sets of semantic or pragmatic rules. How could the situation have been avoided? What advice could you give to others about this area of communication?
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We tend to resist revising our own self-concept even if the new self image is more positive.
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The self-concept is a relatively stable set of perceptions you hold of yourself.
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Which of the following statements is the best supportive alternative to the accusation, "You just don"t try hard enough."
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Lilly calls Cameron to invite her to a party, leaving the message on Cameron's voicemail. After two days, Cameron still hasn"t returned Lilly's call. Lilly might interpret this as what type of response?
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All emotions are caused by self-talk.
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Self-disclosure of personal thoughts and feelings may be inappropriate and risky in the work setting.
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When we are trying to decide whether a relationship with another person is no longer "worth the effort," we are using the social exchange formula.
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Your text makes the case that hints, benign lies, and equivocations are sometimes ethical alternatives to telling the truth.
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The two key ingredients in successful self-disclosure are reciprocity and timing.
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Liking or loving is a better predictor of relational satisfaction than respect.
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Using the skill of perception checking will help prevent
a. negative self-fulfilling prophecies.
b. physiological noise.
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d. excessive feedback.
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Perception makes little difference in determining whether a message is disconfirming.
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c. giving gentle advice in a supportive way.
d. helping the speaker see the positive side of her issue.
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An effective perception checking statement
a. tends to have a better chance of working in a low-context culture.
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c. doesn"t always require 3 parts.
d. all of the above.
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Describe an interpersonal communication incident from your experience, identifying at least five elements of the transactional model of communication shown in Looking Out/ Looking In.
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INSTRUCTIONS: Match each of the statements below with the element of the communication model it illustrates most clearly.
a. external noise
b. environment
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The theory that describes the different ways we listen (mindfully or mindlessly) is called __________.
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b. dual-process theory
c. listening fidelity
d. unconditional positive regard
e. none of the above