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Question
In order to ensure that there is a balance of power when dealing with large, impersonal institutions through phone calls, one must avoid:
a. asking them to call back on unresolved issues.
b. identifying individuals on the phone by name.
c. being reluctant in escalating issues.
d. telling the institutions all the steps taken to get a response from them.
e. disobeying rules that seem ridiculous.
Answer
This answer is hidden. It contains 1 characters.
Related questions
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According to the text, the most useful metaphors for helping us manage conflicts are those of a trial.
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Which of the following is one of the basic dynamics of all avoidance spirals?
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According to Hocker and Wilmot, parties can disagree without being disagreeable.
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One option for addressing destructive coalitions is to soften them.
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According to the text, verbal aggression is violent communication behavior.