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Question
In impersonal communication we treat others as unique individuals.Answer
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According to the text, you cannot avoid communicating.
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INSTRUCTIONS: Match each of the descriptions below with the term it best describes.
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We tend to resist revising our own self-concept even if the new self image is more positive.
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Which of the following statements is the best supportive alternative to the accusation, "You just don"t try hard enough."
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Using the skill of perception checking will help prevent
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Perception makes little difference in determining whether a message is disconfirming.
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An effective perception checking statement
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The theory that describes the different ways we listen (mindfully or mindlessly) is called __________.
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