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Question
In general, while identifying alternatives, the more important the decision, _____.a. the more alternatives should be generated
b. the lesser the time needed to make the decision
c. the lesser the chances of managers making the right decision
d. the more the tendency of managers to ignore intuitions
e. the lesser the chances of managers using expert opinion to make the decision
Answer
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_____ is the process of dealing with employees who are represented by a union.
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c. Human relations
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Organizations with a diverse workforce:
a. have fewer training needs.
b. find it difficult to gain competitive advantages.
c. tend to have low productivity.
d. tend to have conflicts.
e. find it difficult to understand different market segments.
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Which of the following is an effective individual strategy for managing diversity?
a. Using micromanagement techniques for managing minority groups
b. Limiting interpersonal communication
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d. Treating everyone the same without regard for their fundamental human differences
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Q:
_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
a. Wage-level policies
b. Wage structures
c. Individual wage policies
d. Wage level decisions
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Q:
The Behaviorally Anchored Rating Scale (BARS) is _____.
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b. predictive validation methods
c. content validation methods
d. judgmental performance appraisal criteria
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c. development
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b. quantitative management perspective
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d. contingency perspective
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In the context of the systems perspective, an output would be:
a. technological processes.
b. labor skills.
c. services.
d. raw materials.
e. human resources.
Q:
_____ is considered to be a form of applied management science.
a. Scientific management
b. Lean manufacturing
c. Behavioral management
d. Human relations movement
e. Operations management
Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
a. The Contingency theory
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c. Administrative management
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
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b. technical
c. diagnostic
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The final phase of the management process is _____ that involves monitoring the organization's progress toward its goals.
a. planning
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c. leading
d. controlling
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a. Marketing managers
b. Human resources managers
c. Financial managers
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a. Middle managers
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c. The members of board of directors
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A common middle-management title is:
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c. supervisor.
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c. communication may be curbed.
d. knowledge available is always limited.
e. only a few alternatives are likely to be generated.
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c. Risk propensity
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a. optimization
b. escalation of commitment
c. an evidence-based decision
d. satisficing
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Q:
Political forces, intuition and escalation of commitment, risk propensity, and ethics constitute the _____ aspects of decision making.
a. rational
b. administrative
c. classical
d. behavioral
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Delta Corp. introduced a new set of policies, giving its employees more flexibility in work timings. This decision was made in response to complaints from employees about fatigue. Which step of the rational decision-making process is illustrated in the scenario?
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c. Selecting the alternative
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The rational decision-making process:
a. begins when a decision maker chooses the best solution.
b. involves the evaluation of different alternatives.
c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.