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Question
If there is only one alternative, .
a. the rank-and-file employees make the decision for the whole organization
b. it is best for the supervisor to take no action against the problem
c. no decision to needs to be made.
d. the outcome is always undesirable.
Answer
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Studies have found that the behavior of "exceptional" and "average" supervisors is essentially identical.
a. True
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Administrative skills consist of the ability to understand other people and interact effectively with them.
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The leading function of a manager involves praising employees and rewarding them for work well done.
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A fire accident just occurred in the department that Tom supervises. Which type of decision must Tom make in the given situation?
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A is one which is routine and repetitive.
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The highest level of ethical behavior is the legal level, adhering to the "law of the land."
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The Crawford Slip technique makes use of two elements that are important to creativity: fluency and leniency.
a. True
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Decision makers attempt to minimize the possibility of risk by not attempting to forecast outcomes or variables.
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A situation that is viewed as a source of anxiety or distress can best be called an opportunity.
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c. unity of command.
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d. gives the employee a single manager to turn to when a problem arises.
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Which of the following is true of line organizations?
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In the one-person organization stage, .
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What role do ethics play in the decision process?