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Question
If a mediator is attempting to secure information and clarify misunderstandings, he or she is using directive tactics.Answer
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Related questions
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A is held by American workers in viewing retirement as freedom from routine and the financial need to work.
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When an organization tries to influence the adaptation of individuals, the process of _____ is occurring.
a. socialization
b. individualization
c. encounter
d. metamorphosis
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Klatzke (2008) found that leave-takers craft different messages for different audiences upon their exit to facilitate certain impressions.
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Even though Lily realizes she is a new employee, she decides that she deserves an extra coffee break and will go ahead and take one and see if anything negative happens. This is an example of the information seeking tactic of surveillance.
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Role-related information encompasses the information, skills, procedures, and rules that an individual must grasp to perform on the job.
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Janelle just received word that she has progressed through the probationary period of her new job and she will now be compensated and considered a "regular" employee. Janelle is entering the encounter phase of socialization.
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If a person does not define a sexually harassing encounter with the term "sexual harassment," a framing device has been used.
Q:
If a researcher is interested in learning how power impacts outcomes like job satisfaction and performance,
he or she is using a ________ approach.
a. radical-critical
b. hegemonic
c. traditional
d. symbological
Q:
Gail has been working as a seamstress for 20 years, but her job is soon going to be changed drastically as the plant she works in becomes automated. According to Marxist theory, Gail may become alienated when this happens because
a. management has control over the modes of production.
b. management has control over the means of production.
c. management has control over production rewards.
d. management has control over production quotas.
Q:
Standpoint feminists believe that remedies for female subordination should come from within the system.
Q:
Establishing relationships with other entities in the environment is part of the flow.
Q:
The flow refers to the ongoing interaction that is necessary to get work done in an organization.
Q:
One agent speaking for other agents in an organization is the process of .
Q:
scholars try to understand the complicated processes through which our interactions create, recreate, and change organizations.
Q:
Disseminating a standardized form to a broader public represents which degree of separation in the scaling up process?
a. 1st
b. 6th
c. 2nd
d. 3rd
Q:
Emoticons are _____ used in business communication.
a. often
b. rarely
c. always appropriately
d. easily understood and
Q:
means excellent organizations encourage employees to take risks in the development of new ideas.
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Network participants who connect disparate groups within the network without membership in either group fulfill the role of .
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are the beliefs and visions that members hold for an organization.
Q:
The idea that "a system can reach the same final state from differing initial conditions and a variety of paths" refers to the property of .
Q:
The three concepts that characterize systems components include interdependence, , and permeability.
Q:
Michael is a sales representative who spends a great deal of time out on the road and infrequently communicates with the rest of his sales team. He is
a. a bridge.
b. a liaison.
c. an isolate.
d. all of the above
e. a and b
Q:
Approaching organizational culture with the idea that there may be multiple manifestations of culture that are difficult to interpret represents which perspective of culture?
a. fragmentation
b. interactional
c. episodic
d. unitary
Q:
_____________ are usually described as being interactional, contextual, episodic, and improvisational.
a. The sites of culture
b. The "core" assumptions of culture
c. Cultural performances
d. Schein's three levels of culture
Q:
Hierarchical ordering is a systems principle that implies that the functioning of one component of the system relies on other components of the system.
Q:
The human resources approach to management includes communication which was not represented in earlier management approaches.
Q:
Which of the Hawthorne Studies found that the social group's influence on worker behavior exceeded leverage exerted by the formal organizational power structure?
a. relay assembly test room study
b. interview program
c. bank wiring room study
d. illumination study
Q:
Human relations principles argue that
a. satisfaction of higher-order needs leads directly to productivity.
b. productivity leads directly to satisfaction of higher-order needs.
c. satisfaction of higher-order needs leads directly to job satisfaction.
d. work factors directly impact job satisfaction.
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Which of the following is not a prototype management style as discussed by Blake and Mouton?
a. country club
b. team
c. benevolent-authoritative
d. impoverished
Q:
Pfeffer argues that sharing information is important in successful organizations.