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Question
Identify an organization that you believe has developed a compelling strategic position. What makes its message so compelling? What lessons can be taken from the organization that you can identify and apply to other organizations?
Answer
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Related questions
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Differentiate between the human relations and the human resources approaches. Use examples to illustrate the differences.
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The human resources approach values employee participation and dialogue.
A) True
B) False
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Hidden transcripts is the term that suggests that the stories of the less powerful should stay hidden from the larger story.
A) True
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Which of the following concepts explains how truth, power, and knowledge get constructed in everyday conversations?
A) Domination narratives
B) Classical approaches to management
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A) True
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The definition of dialogue that transcends differences and recognizes the common humanity of all parties is called equitable transaction.
A) True
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When individuals within an organization do things right and do the right things, they are said to be acting
A) as communicators.
B) empathically.
C) with humility.
D) ethically.
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In order to become more mindful communicators, we are required to do all of the following EXCEPT
A) analyze communication situations.
B) focus only on our own communication objectives.
C) evaluate feedback on the success of our communications.
D) think actively about possible communication choices.
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Which of the following concepts is characterized by the irony that individuals rarely get to see the reality they set out to create?
A) Strategic ambiguity
B) Duality of structure
C) Structure
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Crafting a competitive strategy from a communication perspective involves attention to message design.
A) True
B) False
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Positioning involves selecting a strategy or purpose that distinguishes the organization from its competitors.
A) True
B) False
Q:
During which of the following stages of an organization's life cycle do companies face the important process of letting go of old business practices in favor of new ones?
A) Birth
B) Childhood
C) Adolescence
D) Maturity
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Which of the following subfields of organizational communication focuses on the purposeful facilitation of strategic systems change?
A) Training
B) Employee empowerment
C) Organizational development
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Q:
Organizations need to engage in a competitor analysis as a part of their strategic positioning. Competitor analysis involves all of the following practices EXCEPT
A) identifying whether or not a similar product or service exists.
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C) finding out if a similar product or service has ever failed.
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B) Utopian view
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What is an example of an extraorganizational network? Why are they important to understanding the general processes of organizational communication and work in teams?
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The informal rules that guide acceptable behavior in organizations are known as
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According to the text, which of the following are the most powerful groups that emerge from formal and informal communication among people who work together?
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Organizations that structure themselves around independent decision-making groups, not individuals, as a way of improving work processes and quality of service are also known as
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John Gray's book Men Are from Mars, Women Are from Venus attests to the fact that men and women communicate in similar ways.
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A) creating reward structures for family members.
B) defining themselves as "family CEOs."
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B) Identity and difference as organizational practices and performances
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Workplace safety has become an increasingly important topic for organizational communication theorists who use critical theory.
A) True
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Legitimate power is often characterized by one's ability to withhold benefits and rewards from another individual.
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B) False
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Critical theorizing actively questions the status quo.
A) True
B) False