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Question
Henry's 80-year-old grandfather, Tim, has a passion for technology. He can operate Henry's new iPhone with ease. This leaves his grandson completely astounded as Tim grew up in the country with no exposure to technology. Moreover, he has had no formal education. Which of the following message receiver characteristics is most likely to explain Tim's comprehension of the new iPhone?a. Level of dissonance
b. Level of familiarity
c. Level of expectation
d. Level of involvement
e. Level of congruity
Answer
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