Question

Greta, the operations manager of a chain of retail stores, visits one of the stores for a meet and greet with the employees of that store. She notices that some employees appear stressed, while others frequently compliment the store manager. Some employees report that they do not feel like they have a voice in the administrative or operating outcomes on their job. What should Greta do in order to avoid negative consequences of political behavior? How can she make the employees feel that they can participate in management?

Answer

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