Question

Global Enterprises Corporation (GEC) engages in what some unhappy ex-employees and disgruntled consumers consider to be bad corporate behavior. These individuals post "horror stories" about GEC on rogue Web sites. By providing a forum for complaints, the potential for damage to the reputation of any corporation via the Internet has
A.decreased.
B.increased.
C.neither decreased nor increased.
D.both decreased and increased.

Answer

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