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Question
Give at least five examples of inappropriate behavior an employee should never exhibit toward a customer.
Answer
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Related questions
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How does the Fed try to keep consumers educated regarding their rights?
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Name four characteristics that the Equal Credit Opportunity Act prohibits considering when determining the creditworthiness of a consumer.
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The auditing arm of Congress that helps ensure that federal laws and policies are implemented properly is called the ____________________.
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The right of ____________________ allows a consumer to change his or her mind about a loan until midnight of the third business day following the signing of papers.
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The main goals of the Federal Reserves ____________________ policy are to maintain economic growth, to stabilize prices, and to keep international payments flowing smoothly.
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Which of the following attempts to protect the information that credit bureaus may collect?
a. Fair Debt Collection Act
b. Fair Credit Reporting Act
c. Truth in Lending Act
d. Equal Credit Opportunity Act
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Which of the following is NOT a function of the Federal Reserve?
a. levying a high tax on state bank notes
b. conducting bank examinations
c. handling the governments central banking function
d. determining whether banks can borrow money from the Federal Reserve
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The Strength of Support Assessment (SOSA) report is a quarterly report filed by U.S. banks to summarize how each of the banks branches is performing.
a. True
b. False
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Explain how the successful economy of the 1920s helped cause the Great Depression of the 1930s.
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When did the U.S. government begin to print paper currency? Where did American paper currency come from before then?
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How did Alexander Hamilton attempt to establish the federal government as the final authority for Americas economic security?
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A(n) ____________________ savings account provides a ledger of activity that a teller updates when a customer makes deposits or withdrawals.
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Which of the following statements about reserve requirements is true?
a. Reserve requirements apply to the M1 and M2 money supply.
b. Reserve requirements are the most important factor in bank lending.
c. Reserve requirements do not change very often.
d. If reserve requirements are low, banks must keep back more money and therefore have less to lend.
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Money doesnt just mean currency, but also checks, ledger transfers, and even credit.
a. True
b. False
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Why did the Fed lower the federal funds rate seven times between 2006 and 2008?
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What is a promissory note?
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This morning Terran had a balance in his checking account of $208.68. During the day he wrote two checks: one to his friend George for $23.00 and one to the comic book shop for $13.75. What is his account balance at the end of the day?
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Online systems called _________________________ allow consumers to pay each other directly for a product.
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Marisol has written a $500 check to Stephen, but she has only $300 in her account and it is returned unpaid to Stephen. Marisol has written a
a. floating check.
b. promissory note.
c. postdated check.
d. bounced check.
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Which of the following largely eliminated the wide variation of legal regulation from the countrys payments system?
a. Federal Reserve Act of 1913
b. Uniform Commercial Code of 1958
c. National Banking Act of 1864
d. Expedited Funds Availability Act of 1987
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Which of the following features of a check indicates who is to receive the funds?
a. the bearer
b. the signature
c. the payee
d. the memo
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What is a certificate of deposit?
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What is a demand deposit?
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Angies salary is $45,000. If inflation this year is 3 percent, what does Angies salary need to be in order to hold the same purchasing value?
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During the 1970s the inflation rate was about ____________________ per year.
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The National Banking Act of 1864 established the Office of the ____________________ of the Currency to issue charters to national banks.
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____________________ is all media of exchange circulating in a country.
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A decline in total production lasting a minimum of two consecutive quarters defines
a. stagflation.
b. a recession.
c. a mortgage crisis.
d. all of the above.
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A loosening of lending oversight standards contributed to the recent mortgage crisis.
a. True
b. False
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Counterfeiting was not a problem when the government first began printing paper currency.
a. True
b. False