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Question
Give a specific example in which communication affected your behavior, human relations, and performance.Answer
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The _____ theory, which is Vroom's formula, states that Motivation = Expectancy Valence.
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_____ is the process of having the receiver restate the message in his or her own words.
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The sender's process of putting a message into a form that the receiver will understand is called _____.
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List four ways of improving listening skills.
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List and explain the four steps in the communication process.
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As an interpersonal skill, which of the following is part of reading people?
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Being the first one to bring up salary and benefits is job interview etiquette.
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The relationship between a manager and an employee cannot be one of real friendship.
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Reciprocity is primarily used to achieve a specific objective, whereas coalitions are developed for achieving ongoing objectives.
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Referent power is based on the user's ability to influence others with something of value to them.
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It is advisable to maximize the use of coercive power because it increases productivity.