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Question
Fourth-party logistics companies (4PLs) often draw on multiple third-party logistics companies for actual service.a. True
b. False
Answer
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Related questions
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c. benchmarking
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_____, one of the components on which customers evaluate service quality, refers to the knowledge and courtesy of employees and their ability to convey trust.
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__________refers to the follow-up activities that a service firm might engage in after a customer transaction.
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The Internet is a form of indirect service distribution.
a. True
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a. True
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Describe how a multinational corporation can most efficiently and effectively meet the needs of the global market.
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a. True
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a. True
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Nutri Star Corp. is a large food manufacturing corporation which is more profitable that its competitors. The company uses only organically grown grains and fruits. Nutri Star also promotes organic farming and helps nonprofit agencies who focus food and nutrition causes. The company has now decided launch a campaign that aimed at promoting healthy eating habits among youth. Nutri Star is most likely to have adopted the concept of__________.
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__________is a business's concern for the long-range welfare of both the company and its relationships to the society within which it operates.