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Question
Fact Pattern 23-1Alpha, Inc., a computer maker, provides a limited warranty on its computers in a contract that includes an "informal dispute settlement procedure" clause. Ben buys an Alpha computer, which soon malfunctions. After several unsuccessful repair attempts, Ben files a suit against Alpha, seeking damages under the Magnuson-Moss Warranty Act.
Refer to Fact Pattern 23-1. The court is most likely to order
a. Alpha to give Ben a new computer.
b. Ben to accept the situation because of the limited warranty.
c. the case to proceed immediately to trial.
d. the parties to attempt to informally resolve the dispute.
Answer
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