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Question
Everett Bank has just learned that there is a disgruntled former employee who has created a blog that is telling everyone that Everett Bank has halved their customer service representatives and therefore customers have great difficulty getting through to a relationship officer when there is a problem with their account. Everett is worried that it may lose customers as a result of such a write-up. Which type of risk would this be an example of?
A. Operational risk
B. Legal risk
C. Compliance risk
D. Strategic risk
E. Reputation risk
Answer
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