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Question
Employee relations involves managers establishing and maintaining positive employee-employer relationships to contribute to satisfactory productivity and a productive work environment.Answer
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Related questions
Q:
Which of the following is a characteristic of a PEO?
A) PEOs become co-employers of record for the firm's employees.
B) PEOs usually work for firms with at least 100 employees.
C) Most PEOs charge 8% to 10% of a firm's total payroll.
D) PEOs are legally limited to payroll tasks.
Q:
A small business owner would most likely use a professional employer organization in order to ________.
A) network with industry professionals
B) automate succession planning
C) handle HR activities like payroll
D) conduct organized labor activities
Q:
In order to recruit top-quality employees, the majority of small businesses offer retirement benefits.
Q:
Roberto makes sure that all non-family member hires at his organization know what their responsibilities are and their potential ability to be promoted. Roberto is engaging in the small business fairness step of:
A) quick, scheduled meetings
B) confront family issues
C) set the ground rules
D) erase privilege
Q:
________ is the activity that involves establishing and maintaining the positive employee-employer relationship.
A) Quality circles
B) Employee relations
C) Suggestion teams
D) Focus groups
Q:
Orion is a business software firm based in Atlanta that employs over 400 people. Orion has traditionally provided legislatively required benefits for its employees including Social Security, workers' compensation, and unemployment insurance. In addition, Orion offers employees health and dental insurance. Orion employees work Monday through Friday on a 9 to 5 schedule. Orion's top executives are considering the idea of adding a flexible benefits plan and implementing a flexible work schedule.
Which of the following, if true, best supports the argument that Orion should offer its employees a cafeteria benefits plan?
A) Orion lacks the resources to join a low-cost health insurance plan, so the firm belongs to a pool with other businesses.
B) Some Orion employees have indicated that they would like vision insurance, while others have no interest in dental insurance.
C) Orion offers its employees a PPO health insurance plan, but employees have expressed interest in an HMO plan.
D) Orion outsources its employee benefits program, so employees go through the plan's administrator when filing claims.
Q:
Which term refers to individualized plans allowed by employers to accommodate employee preferences for benefits?
A) variable pay plan
B) cafeteria benefits plan
C) matching plan
D) executive perquisite plan
Q:
Firms that subsidize day care centers are hoping to recruit employees, reduce absenteeism, decrease turnover, and improve morale.
Q:
Beth, a small business owner, wants to ensure external equity when establishing pay rates. Beth should most likely ________.
A) use wage curves to price each pay grade
B) compare performance appraisals
C) conduct a salary survey
D) check online pay sites
Q:
Which form of equity refers to the fairness of an individual's pay as compared with what his or her co-workers are earning for the same or very similar jobs within the company, based on each individual's performance?
A) internal
B) distributive
C) individual
D) procedural
Q:
Jason is an information systems technician in a town in North Carolina with a population of 100,000. He receives an annual salary of $35,000. He recently found out that a nearby town with a similar population pays people in the same position $40,000 annually. With which form of equity is Jason most concerned?
A) distributive
B) procedural
C) internal
D) external
Q:
Which of the following is the LEAST likely way that an employer would address a cost-of-living differential?
A) paying a nonrecurring amount spread over one to three years
B) paying a nonrecurring, lump sum amount
C) raising an employee's base salary
D) raising commission percentages
Q:
Homelife, a national chain of high-end furniture stores, employs nearly 800 workers. In the past few years, the company's market share has dropped significantly, and employee turnover has increased. Upper management is considering the implementation of a new compensation policy in its efforts to turn the company around. Historically, the company has paid all employees similarly with some variation for seniority but no distinction between high and low performers.
Which of the following questions is LEAST relevant to Homelife's decision to develop an aligned reward strategy?
A) What compensation programs should Homelife use to reinforce necessary employee behaviors?
B) How well does Homelife's current compensation program match the company's strategic aims?
C) What compensation programs should Homelife use to reinforce desired employee behaviors?
D) What are the results of Homelife employee salary surveys in regards to wage satisfaction?
Q:
Which of the following gives employees the right to organize, bargain collectively, and engage in concerted activities for the purpose of collective bargaining?
A) Equal Pay Act
B) Civil Rights Act
C) Fair Labor Standards Act
D) National Labor Relations Act
Q:
Anita, a manager at a department store, needs to determine whether one of her employees is exempt or nonexempt under the Fair Labor Standards Act. Which of the following would be the best resource for Anita?
A) organizational chart
B) performance appraisal
C) business plan
D) job description
Q:
According to the Fair Labor Standards Act, what rate of normal pay would a covered employee receive for working more than 40 hours in a workweek?
A) 50%
B) 100%
C) 150%
D) 200%
Q:
Which law makes it illegal to discriminate against any individual with respect to compensation because of race, color, religion, sex, or national origin?
A) Fair Labor Standards Act
B) Title VII of the Civil Rights Act
C) Equal Pay Act
D) Taft-Hartley Act
Q:
Which of the following best describes telegraphing during an interview?
A) drawing out the most useful information from an applicant
B) searching for hidden meanings in an applicant's answers
C) smiling at an applicant to suggest a desired answer
D) allowing an applicant to dominate an interview
Q:
Which of the following terms refers to individuals asked by the EEOC to apply for employment which they do not intend to accept, for the sole purpose of uncovering unlawful discriminatory hiring practices?
A) spies
B) moles
C) testers
D) insiders
Q:
During an interview, Tanya discusses her numerous accomplishments at previous jobs and praises the interviewer frequently. Tanya is most likely using ________.
A) impression management
B) talent management
C) mixed motives
D) behavior modification
Q:
Behavioral interviews ask interviewees to describe how they would react to a hypothetical situation at some point in the future.
Q:
Nondirective interviews can be described as little more than a general conversation.
Q:
The primary purpose for conducting a case interview is to ________.
A) provide a candidate with a realistic job preview
B) form a realistic assessment of a candidate's skills
C) ensure that a candidate's needs are expressed
D) determine how a candidate handles criticism
Q:
Career FAQs lists things that interviewees should keep in mind when doing an online video interview. Which of the following is NOT one of them?
A) clean up the room
B) use a new computer
C) do a dry run
D) look presentable
Q:
A Markov analysis is primarily used to ________.
A) predict the long-term employment needs in an industry
B) assess the productivity and tenure of a job applicant
C) forecast the availability of internal job candidates
D) analyze the effectiveness of recruitment sources
Q:
What is the first step in succession planning?
A) creating an applicant pool
B) identifying and analyzing key position needs
C) selecting who will fill key positions
D) developing the strengths of current employees
Q:
Which of the following refers to company records showing present performance and promotability of inside candidates for a firm's top positions?
A) yield pyramids
B) trend analysis charts
C) succession planning tools
D) personnel replacement charts
Q:
Pablo wants to figure out likely future employment needs for Slate Industries by examining past organizational employment needs of the company. This is an example of:
A) a qualification inventory
B) ratio analysis
C) succession planning
D) trend analysis
Q:
Newton Building Supplies hopes to generate an extra $4 million in sales next year. A salesperson traditionally generates $800,000 in sales each year. Using ratio analysis, how many new salespeople should Newton hire?
A) 2
B) 5
C) 10
D) 20
Q:
Which of the following terms refers to studying a firm's past employment needs over a period of years to predict future needs?
A) ratio analysis
B) trend analysis
C) graphical analysis
D) computer analysis