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Question
Chapter 6 indicates it is important to be supportive when responding to people we care about. Explain what supportiveness means by discussing its relationship to agreeing with others (are the two the same?). Also, in your response describe specific communication behaviors that can be used to demonstrate supportiveness.Answer
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Related questions
Q:
Eric Berne catalogued a number of games that people play. Define the concept of games as Berne does, describe their characteristics, and provide an example to illustrate this concept. From what you know about effective communication during conflict and constructive conflict, discuss two skills, guidelines, or behaviors that can help to minimize game playing in relationships
Q:
In Chapter 9, Julia Wood discussed the concept of grace. Define this concept and explain under what conditions and in what relationships showing grace is appropriate and inappropriate
Q:
When talking with people with disabilities, you may offer assistance, but don't provide it unless your offer is accepted
Q:
Investments are what we put into relationships that we could not retrieve if the relationship were to end
Q:
Natalie will always ask her roommate, what she is doing this weekend, because she wants her roommate to help her with her schoolwork. After a while, her roommate realizes that she is using this strategy
a description
b strategy
c spontaneity
d problem orientation
e equality
Q:
Marge says to Homer, "I don't want to hear it, you can no change my mind". These statements illustrate:
a description
b provisionalism
c spontaneity
d problem orientation
e certainty
Q:
This communication confirms the worth of others and our concern for them. An examples is "I can understand why you feel that way."
a description
b provisionalism
c spontaneity
d problem orientation
e equality
Q:
This communication tends to cultivate supportive, confirming communication climates. It focuses on finding a solution that all parties find acceptable
a description
b provisionalism
c spontaneity
d problem orientation
e equality
Q:
The strategy doesn't evaluate others or what they think and feel
a description
b provisionalism
c spontaneity
d problem orientation
e equality
Q:
The counterpoint to superiority is ____
a description
b provisionalism
c spontaneity
d problem orientation
e equality
Q:
"I really know a lot more about this than you do, so you should listen to me." This comment is an example of communication that:
a describes the situation
b claims superiority of the speaker
c expresses a tentative conclusion
d demonstrates empathy
e focuses on problem solving
Q:
Common forms of expressing feelings INEFFECTIVELY include:
a. using genuine emotional language.
b. speaking in generalities.
c. owning feelings.
d. using I language.
e. relying on concrete terms.
Q:
The interactive view of emotions rests on three key concepts: framing rules, feeling rules, and emotion work
Q:
Describe a situation where you would (or would not) express an emotion for an ethical reason. Based on the guidelines for communicating emotions effectively that were raised in the textbook, discuss how two to three guidelines would influence how to act in the situation.
Q:
Some researchers assert that human experience one kind of emotions: some that are based in biology and thus instinctual and universal.
Q:
Emotional intelligence is not linked to well-being.
Q:
Feeling rules define the emotional meaning of situations.
Q:
Emotional intelligence includes more than being in touch with your feelings.
Q:
Historian Barbara Rosenwein calls the groups we identify with "emotional environments" because they teach us how to understand and express emotions.
Q:
According to the perceptual view of emotions, what occurs right before the response?
a. external event
b. physiological response
c. label for response
d. interpreted emotion
e. perception of event
Q:
Chase wants to have an environmental friendly campus. He is constantly trying to change the recycling program on campus. He has been fixated on finding more efficient ways to conserve energy that he won't sleep. Chase is suffering from which fallacy?
a. perfection
b. overgeneralization
c. helplessness
d. taking responsibility for others
e. obsession with shoulds
Q:
Percy wants to throw a party, but thinks that no one will come to the party. He thinks if he throws a party it will be a disaster. Percy is suffering from which fallacy?
a. perfection
b. overgeneralization
c. helplessness
d. taking responsibility for others
e. Fear of catastrophic expectations
Q:
Typical effects of this fallacy include: thinking you are responsible for others' feelings and guilt for how others feel.
a. perfection
b. overgeneralization
c. helplessness
d. taking responsibility for others
e. Fear of catastrophic expectations
Q:
Name and explain the internal obstacles to listening.
Q:
When we listen only literally, we are insensitive to others' feelings and to our connections with them.
Q:
Selective listening is effective because we focus on the most important parts of a message.
Q:
Being mindful starts with a decision to attend fully to another person.
Q:
Poor listening is a leading reason that some people don't advance in their career.
Q:
As soon as Laura finishes speaking about a dress she bought, Matt listens long enough to see how much she spent and attacks her for spending money. Laura feels like she was assaulted. Matt has engaged in:
a. defensive listening.
b. pseudolistening.
c. selective listening.
d. ambushing.
e. literal listening.
Q:
As after taking cooking lessons, Thelma bakes a cake for her friend Louise's birthday. When Louise sees the cake, she says, "Wow, that's so sweet. My mom always made a special cake for my birthday, and she would decorate it so elaborately." Thelma replies, "Well I'm sorry that I didn't decorate the cake extravagantly. I guess I still have a lot to learn about cooking." Thelma's response illustrates
a. defensive listening.
b. pseudolistening.
c. selective listening.
d. ambushing.
e. literal listening.