Question

At your company, a number of routine office tasks are loosely shared among entry-level employees, who perform these duties in addition to their specific job descriptions. This often results in tasks being done late, poorly, or not at all. You suggest to your boss that outsourcing this work might be a good idea. He is interested and asks you to research and recommend a service provider.
Which of the following best articulates the research question you have been asked to explore?
A) Is it fair to make entry-level employees do this additional work?
B) How can we train the entry-level employees so that they will be able to perform these tasks in a more efficient manner?
C) Which outsourcing service provider would be the best for us?
D) Is outsourcing the best solution to our problem?
E) Why aren't our entry-level employees responsible enough to get this work done themselves?

Answer

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