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Question
_____ are probably the largest group of managers in most organizations, and are primarily responsible for implementing the policies and plans of an organization.a. Middle managers
b. Top managers
c. The members of board of directors
d. First-line managers
e. Floor supervisors
Answer
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d. tend to have conflicts.
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_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
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Q:
The Behaviorally Anchored Rating Scale (BARS) is _____.
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d. contingency perspective
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b. labor skills.
c. services.
d. raw materials.
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b. Lean manufacturing
c. Behavioral management
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Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
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_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
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a. rational
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d. behavioral
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c. Selecting the alternative
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The rational decision-making process:
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c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.
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In general, while identifying alternatives, the more important the decision, _____.
a. the more alternatives should be generated
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c. the lesser the chances of managers making the right decision
d. the more the tendency of managers to ignore intuitions
e. the lesser the chances of managers using expert opinion to make the decision