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Question
An appropriate model for an apology includes which features?a. discusses action steps to prevent future occurrences
b. does not openly acknowledge the problem
c. provides a type of restitution
d. all of the above
e. a and c
Answer
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Related questions
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Sir Winston Churchill was not only a great statesman, he was also known as the father of the modern tank.
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Undercommunicating is more problematic than overcommunicating.
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a. data
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If a person is effective using one type of communication channel, the chances are good that the person will be effective using other channels.
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a. sender's objectives compatible with the attributes of the message
b. message compatible with the channels
c. sender's objectives compatible with the channels
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a. Arrow
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a. Listening to employees so they'll be happy
b. Being open and understanding
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Q:
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a. they are best handled with face-to-face communication
b. they demand that the sender quickly adapt the message to the receiver
c. they should be handled with a minimal amount of communication
d. a and b