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Question
After a long and disappointing day at work, Jackie vents her frustration to her husband. I cant believe I worked so hard for so long on this proposal and Im not even going to get the chance to present it. Ill get no credit at all. Instead of hearing the frustration and hurt in her voice, Jackies husband only hears the probleminstead of offering support, he offers her advice. Next time you ought to get it in writing in advance that youll get to make the pitch. We would characterize her husbands listening behavior as
a. monopolistic listening.
b. selective listening.
c. pseudolistening.
d. insensitive listening.
Answer
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