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Question
Additional Case 16.2John is the newly hired director of HR at Richmond Manufacturing, and he is in the process of learning about the firm's HR policies and procedures and determining what areas need improvement. John learns from his staff that the firm's workers' compensation rates have risen dramatically in recent years due to rising claims. The firm has not received any OSHA citations, and most claims have been related to employee mistakes. Many HR staff members suspect that burnout, substance abuse, and depression are the primary causes of worksite accidents at Richmond. Although Richmond established a safety program two years ago, workplace accidents continue to occur at a significant rate. John is considering the idea of establishing an EAP at Richmond.
Refer to Additional Case 16.2. If Richmond develops an EAP, it will be most important for managers to realize that they should:
A) review employees' medical histories before referring them to the program.
B) offer financial incentives for employees who regularly participate in the program.
C) refer employees to the program based on work-related performance issues.
D) make employee referrals to the program at the first sign of emotional instability.
Answer
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Additional Case 2.3
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The HR team will analyze jobs as part of the change process, and HR must choose the best technique for the situation. HR needs to know what the incumbents do in their jobs. HR also needs behavioral descriptions from which to build new performance appraisal systems and training programs.
Finally, RII is looking at current staffing practices and trying to decide what type of workforce is best for the future. The business is highly technical and requires highly experienced employees, but product demand is volatile. Demand can double or be cut in half from one year to the next, depending on the economy and competitors' actions. Innovation is key in RII's product development. In order to manage all the HR information generated for and during the change, RII has initiated an HRIS system.
Refer to Additional Case 2.3. Managers at RII will most likely use the HRIS for which of the following activities?
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