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Question
Additional Case 14.2Gloria, an employee at Hamilton Resources, which is a unionized company, has performance and absenteeism problems. Gloria's manager, Dean, wants to fire her immediately. As the HR manager at Hamilton, you explain to Dean that he needs to try to improve the employee's performance first and save termination as a last resort.
Sometime later, the CEO asks you to review and update the firm's employee discipline process. He wants to give employees as much responsibility for their own performance improvement as possible. He is also willing to invest in management training to ensure the best and most fair process. As HR manager, you will be responsible for training managers on the new discipline process.
Refer to Additional Case 14.2. During the process of training managers, you should most likely make which of the following statements to ensure that they discipline fairly?
A) Require peer review before taking any disciplinary action.
B) Collect enough convincing evidence to justify any disciplinary action.
C) Limit communication with the disciplined employee to avoid legal issues.
D) Consider mitigating circumstances in all cases of gross misconduct by employees.
Answer
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Additional Case 2.3
Resources International, Inc. (RII) is going through a major organizational change. Executives at the firm have decided to rethink the whole organization. They believe that employees will be most strongly motivated by experiencing meaningful work, taking responsibility for outcomes, and receiving regular feedback.
The HR team will analyze jobs as part of the change process, and HR must choose the best technique for the situation. HR needs to know what the incumbents do in their jobs. HR also needs behavioral descriptions from which to build new performance appraisal systems and training programs.
Finally, RII is looking at current staffing practices and trying to decide what type of workforce is best for the future. The business is highly technical and requires highly experienced employees, but product demand is volatile. Demand can double or be cut in half from one year to the next, depending on the economy and competitors' actions. Innovation is key in RII's product development. In order to manage all the HR information generated for and during the change, RII has initiated an HRIS system.
Refer to Additional Case 2.3. Managers at RII will most likely use the HRIS for which of the following activities?
A) Conducting performance appraisals
B) Tracking production and labor expenses
C) Structuring and graphing the hierarchy of the organization
D) Matching employee skills to new positions that emerge within the company