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Question
A successful 20-year old entrepreneur used the telephone almost exclusively as his preferred communication tool because he wanted to downplay his youth. He wanted to minimize visual cues because he thought that clients would not take him seriously if he used face-to-face channels. This exemplifies what congruency test?a. sender's objectives compatible with the attributes of the message
b. message compatible with the channels
c. sender's objectives compatible with the channels
d. messages compatible with the receivers' characteristics
Answer
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