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Question
A standing plan that outlines the steps to be followed in a particular circumstance is called a(n):a. standard operating procedure.
b. single-use plan.
c. program.
d. contingency plan.
e. project
Answer
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Related questions
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_____ is the process of dealing with employees who are represented by a union.
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d. tend to have conflicts.
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b. Limiting interpersonal communication
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_____ are usually set up through a procedure called job evaluationan attempt to assess the worth of each job relative to other jobs.
a. Wage-level policies
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Q:
The Behaviorally Anchored Rating Scale (BARS) is _____.
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a. training methods
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c. content validation methods
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a. job rotation
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b. quantitative management perspective
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d. contingency perspective
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In the context of the systems perspective, an output would be:
a. technological processes.
b. labor skills.
c. services.
d. raw materials.
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a. Scientific management
b. Lean manufacturing
c. Behavioral management
d. Human relations movement
e. Operations management
Q:
A difference between Theory X and Theory Y is that:
a. Theory X makes positive assumptions.
b. Theory Y is consistent with the views of scientific management.
c. Theory Y assumes that people lack ambition.
d. Theory Y represents the assumptions made by human relations advocates.
e. Theory Y assumes that people naturally dislike work.
Q:
Which of the following focuses on the management of the entire firm as opposed to the jobs of individual workers?
a. The Contingency theory
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c. Administrative management
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Q:
_____ refer to a manager's ability to prioritize work, to work efficiently, and to delegate work appropriately.
a. Diagnostic skills
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a. planning
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c. leading
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a. Marketing managers
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c. Financial managers
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e. First-line managers
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a. Middle managers
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c. communication may be curbed.
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c. Risk propensity
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a. optimization
b. escalation of commitment
c. an evidence-based decision
d. satisficing
e. a decision under uncertainty
Q:
Political forces, intuition and escalation of commitment, risk propensity, and ethics constitute the _____ aspects of decision making.
a. rational
b. administrative
c. classical
d. behavioral
e. sequential
Q:
Delta Corp. introduced a new set of policies, giving its employees more flexibility in work timings. This decision was made in response to complaints from employees about fatigue. Which step of the rational decision-making process is illustrated in the scenario?
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c. Selecting the alternative
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Q:
The rational decision-making process:
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b. involves the evaluation of different alternatives.
c. ends when alternatives have been identified.
d. does not include the implementation of an alternative.
e. ends when a decision situation has been defined.