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Question
A persuasive email message to promote pop-up ad blocker software has as its central selling point the protection of children from pornography. The central selling point shoulda. appear early in the message when the product is introduced.
b. appear at the end to reinforce the requested action.
c. be reinforced throughout the message.
d. be implied as the product is described.
Answer
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Related questions
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a. A personal experience
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Q:
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b. is sometimes justified when the desired action is achieved.
c. is always followed by negative legal repercussions.
d. is not good for business in the long run.
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Improving on Constructive Criticism
A new medical assistant, Janelle, was hired at an outpatient medical center. Her supervisor found an error she made on a patient's record and sent Janelle the following email. Edit the email so that it is a good example of constructive criticism.
"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."