Question


A need-satisfaction presentation refers to a presentation format that __________.
a. uses computer, information, communication, and Internet technologies to make the sales presentation more effectively and efficiently
b. consists of information that must be provided in an accurate, thorough, and step-by-step manner to inform the prospect
c. assumes that given the appropriate stimulus by a salesperson, the prospect will buy
d. emphasizes probing and listening by the salesperson to identify the needs and interests of prospective buyers
e. builds ties to customers based on a salesperson's attention and commitment to customer needs

Answer

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