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Question
A customer at Jaquine, a French restaurant, complains to Brent, the owner, about a specialty dessert being unacceptable. Brent inspects the dessert and finds that the brie, a type of cheese, used in the dessert is overripe. Brent questions the new pastry chef, Mason, who acknowledges he should have substituted another type of cheese for the brie. Brent analyzes the situation and concludes that Mason should be put through additional training to avoid such mistakes in the future. What type of analysis has Brent performed in this situation?
A) an organization analysis
B) a task analysis
C) a specialized skills assessment
D) a person analysis
E) a needs assessment
Answer
This answer is hidden. It contains 286 characters.
Related questions
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What is a disadvantage of using rsums as a source of information about job applicants?
A) It is a relatively expensive method of gathering information.
B) It does not allow applicants to highlight accomplishments.
C) Review of rsums is least valid when the content of the rsums is evaluated in terms of the elements of a job description.
D) A rsum is biased in favor of the employer.
E) The content of the rsum is controlled by the applicant.
Q:
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A) mailing address
B) work experience
C) racial details
D) educational background
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A) The Civil Rights Act of 1991
B) The Fair Credit Reporting Act
C) The Fair Labor Standards Act
D) The Labor-Management Reporting and Disclosure Act
E) The Consumer Credit Protection Act
Q:
Which of the following exemplifies the best use of utility for a selection procedure?
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Q:
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B) negotiating with the employee regarding salary and benefits.
C) screening the applications to see which ones meet the basic requirements for the job.
D) administering tests and reviewing work samples to rate the candidates' abilities.
E) inviting candidates with the best abilities to the organization for one or more interviews.
Q:
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A) The workforce should be downsized, with layoffs focusing on the older employees.
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Q:
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B) offshored employees.
C) employees with a core competency.
D) employees with a college degree.
E) temporary workers.
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A) behavior modeling
B) coordination training
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D) cross-training
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Q:
________ involves training sessions in which participants observe other people demonstrating the desired behavior, then have opportunities to practice the behavior themselves.
A) Random testing
B) Benchmarking
C) Behavior modeling
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Q:
Identify the statement that accurately describes an avatar.
A) a computer-based technology that provides an interactive three-dimensional learning experience
B) a computer application that automates the administration and delivery of a training program
C) a computer depiction of employees that can be manipulated in an online role-play
D) a computer application that conducts needs assessments for an organization
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Q:
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A) apprenticeship.
B) cross-training.
C) action learning.
D) internship.
E) simulation.
Q:
What distinguishes an apprenticeship from an internship?
A) An apprenticeship is an on-the-job training method, whereas an internship is a classroom-based training method.
B) An apprenticeship is an unstructured training method, whereas an internship is a structured training method.
C) An apprenticeship is sponsored by employee unions, whereas an internship is sponsored by educational institutions.
D) Most apprenticeship programs take place in white-collar professions, whereas most internship programs occur in blue-collar jobs.
E) An apprenticeship does not provide an income, whereas an internship provides an income while learning a trade.
Q:
Yvonne, a student at Carlitto College, is pursuing a degree in international business management. As part of her program at Carlitto College, she accepts an opportunity to work at Pullman Consulting for a period of six months, where she will gain experience related to her field. Yvonne's employment at Pullman Consulting is an example of a(n)
A) internship.
B) coordination training.
C) apprenticeship.
D) experiential training program.
E) simulation training program.
Q:
Which statement is true of an apprenticeship?
A) An apprenticeship does not include any classroom training methods.
B) An apprentice can earn an income while learning a trade.
C) An apprenticeship does not offer hands-on learning and practice.
D) An apprenticeship cannot be sponsored by groups outside the firm.
E) An apprenticeship is mostly used for teaching management and interpersonal skills.
Q:
Identify the occupation that would typically employ an apprentice.
A) accountant
B) doctor
C) carpenter
D) nurse
E) lawyer
Q:
Which of the following is a work-study training method that teaches job skills through a combination of on-the-job training and classroom training?
A) bumping
B) benchmarking
C) apprenticeship
D) co-employment
E) onboarding
Q:
Which statement accurately characterizes electronic performance support systems (EPSSs)?
A) EPSSs provide expert advice when a problem occurs on the job.
B) EPSSs automate the administration and delivery of a company's training programs.
C) EPSSs determine the appropriateness of training by evaluating the characteristics of the organization.
D) EPSSs determine an individual's readiness for training.
E) EPSSs identify the tasks that training should emphasize.