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Question
A company with two departments has only one communication link between the departments. When it adds another department, the communication linkages increase to two — a geometric increase.Answer
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Related questions
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If a person greets me and I return the greeting, this is an example of a(n)
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a. issuing a summary of findings to employees
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Undercommunicating is more problematic than overcommunicating.
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A change initiator views an organizational change as routine while a receiver views the change as nonroutine. The likely communication impact of this situation is
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Most employees are satisfied with the information about how they are being judged.
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Which statements are true?
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Although there are usually different ways to organize the same information (as in the "Employee Performance Ratings" example), the interpretations of the information are usually the same.
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Due to the speed of organizational change, your author suggests that it is often advisable to move directly from the "Information" phase to "Action" phase.
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If a person is effective using one type of communication channel, the chances are good that the person will be effective using other channels.
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A successful 20-year old entrepreneur used the telephone almost exclusively as his preferred communication tool because he wanted to downplay his youth. He wanted to minimize visual cues because he thought that clients would not take him seriously if he used face-to-face channels. This exemplifies what congruency test?
a. sender's objectives compatible with the attributes of the message
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The criteria used by most senders in selecting a channel is ___
a. the personal warmth it conveys
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In his scholarly work, James Kotter found that companies that lived by their stated values experienced four times more growth in revenues than did their counterparts.
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In her book, Secrets, Sissela Bok admonishes that secrets are never justifiable, because they are usually held for dishonorable reasons.
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The "Sample Appraisal Interview" presented in the chapter between the banking employee, Chris, and the manager, provides an example of a "best practices" approach to conducting a formal appraisal interview.
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The basic questions to address when developing a successful feedback system include all of the following excepta. Do employees know their job responsibilities?b. Do employees know the standards of evaluation?c. Do employees effectively communicate with other organizational members?d. Do employees receive useful informal feedback?e. Do employees receive useful feedback from performance appraisals?
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What is true about persuasive situations?
a. they are best handled with face-to-face communication
b. they demand that the sender quickly adapt the message to the receiver
c. they should be handled with a minimal amount of communication
d. a and b