Q&A Hero

Q: Interpersonal communication competence cannot be improved. a. True b. False

Q: Dan and Rizwan have a conflict in front of friends, which causes embarrassment to them both. Later they have a conversation about what happened. When they discuss what they can and can't talk about in front of their friends, they are engaging in: a. impersonal communication. b. intrapersonal communication. c. meta-communication. d. instrumental goals.

Q: Communication is reversible. a. True b. False

Q: Effectiveness aims to accomplish all of these goals EXCEPT: a. self-presentational goals. b. social goals. c. instrumental goals. d. relationship goals.

Q: According to Maslow, which need do we fulfill after all other needs are met? a. self-actualization b. self-esteem c. social d. physical

Q: Which of these traits does NOT necessarily demonstrate ethical communication? a. neutrality b. positivity c. respect d. kindness

Q: Although Mark goes to the same coffee shop every morning, he hasn't learned the barista's name and sometimes fails to notice when someone else is working her shift. Mark's relationship with the barista can BEST be described as: a. I-Thou. b. I-It. c. interactional. d. intrapersonal.

Q: Which need in Maslow's hierarchy involves job stability and protection from violence? a. self-actualization b. self-esteem c. safety d. physical

Q: According to the text, interpersonal communication is dynamic, meaning that once it has been sent it cannot be taken back. a. True b. False

Q: To practice ethical communication, one needs to avoid intentionally hurting others through communication. a. True b. False

Q: Meta-communication focuses on content information rather relationship information. a. True b. False

Q: Collaboration is associated with which communication model? a. linear b. interactive c. transactional d. All of the options are correct.

Q: The dynamic nature of interpersonal communication implies that: a. interpersonal communication is in flux. b. no two interactions with the same person will ever be the same. c. no two moments within the same interaction will ever be the same. d. All of the options are correct.

Q: Interpersonal communication competence requires: a. an awareness of accepted norms. b. a desire to achieve your goals. c. a desire to treat people with respect and honesty. d. All of the options are correct.

Q: Buber suggests that in an I-Thou relationship we forge meaningful bonds with others, treating them with the same respect we demand for ourselves. a. True b. False

Q: "One cannot not communicate" means that: a. communication can be unintentional. b. others may attach meaning to anything you say. c. others may attach meaning to anything you do (or don't do). d. All of the options are correct.

Q: According to Buber, treating others as "objects which we observe, that are there for our use and exploitation" is a characteristic of what type of relationship? a. I-Thou b. I-It c. impersonal d. dyadic

Q: What is self-monitoring? a. observing your own communication and the norms of the situation b. making sure you don't flame while communicating online c. understanding how gender impacts your communication decisions d. All of the options are correct.

Q: If Marcus carefully considers the context and prefers communication to occur with clearly defined expectations, he is exemplifying: a. neuroticism. b. intrapersonal communication. c. meta-communication. d. self-monitoring.

Q: The term gender refers to the biological differences between women and men. a. True b. False

Q: Suppose you had been looking forward all month to seeing a show with your girlfriend; however, she is having a very bad week and wants to stay home. Despite this, you go see the show without her. What goal of effectiveness are you prioritizing? a. instrumental b. social c. self-presentation d. relationship

Q: Which of these issues is important to understanding the complexities of interpersonal communication? a. culture b. sexual orientation c. gender d. All of the options are correct.

Q: Gender, unlike biological sex, is something that is learned. a. True b. False

Q: Which of these issues is NOT important to understanding the complexities of interpersonal communication? a. culture b. sexual orientation c. gender d. biological sex

Q: As an employee for a cell-phone company, Zach sells many phones by misleading customers about their monthly fees. What component of competent interpersonal communication does Zach lack when he engages in his behavior? a. effectiveness b. appropriateness c. ethics d. instrumental goals

Q: Nelson met Jason online and began texting him. The first night they were up until dawn texting each other. Their relationship could be BEST characterized as: a. Me-You. b. It-Thou. c. I-It. d. I-Thou.

Q: Whether or not we intend to communicate, our words and actions can communicate meanings to others. a. True b. False

Q: An I-Thou relationship is characterized by all of these actions EXCEPT: a. embracing similarities between yourself and others. b. focusing on the differences between yourself and others. c. striving to see things from others' point of view. d. communicating honestly with others.

Q: Auditory, visual, tactile, olfactory, and oral are all examples of: a. media. b. context. c. channels. d. noise.

Q: Relationship information is primarily communicated through: a. verbal messages. b. online messages. c. nonverbal cues. d. Both A and B are correct.

Q: Josh is very assertive and goal-oriented; however, he forgets to consider the impact of his communication on other people, who are often offended by his communication. What component of interpersonal communication competence is he lacking? a. appropriateness b. effectiveness c. ethics d. behavioral flexibility

Q: Which of these is a large-group influence on your culture? a. attitudes b. practices c. beliefs d. age

Q: Impersonal communication can significantly impact our thoughts, behaviors, emotions, and relationships. a. True b. False

Q: Which need in Maslow's hierarchy involves forming satisfying and healthy emotional bonds with others? a. self-actualization b. self-esteem c. safety d. social

Q: Interpersonal communication involves all of these characteristics EXCEPT: a. dynamic. b. transactional. c. dyadic. d. impersonal.

Q: Which goals can be accomplished through effectiveness? a. self-presentational goals b. social goals c. relationship goals d. All of the options are correct.

Q: Interpersonal communication can be considered: a. intentional. b. dynamic. c. irreversible. d. All of the options are correct.

Q: Content information is primarily communicated through: a. verbal messages. b. body language. c. facial expressions. d. nonverbal cues.

Q: According to Maslow's hierarchy of needs, we must satisfy social and self-esteem needs before self-actualization needs. a. True b. False

Q: Text messaging and e-mail demonstrate which type of communication model? a. transactional b. interactive c. multidimensional d. linear

Q: While on a dinner date with a person you met online, your friend treats the server disrespectfully by snapping his fingers, pointing, and demanding, "Server, we need more coffee." He is illustrating what kind of relationship? a. Me-You b. It-Thou c. I-It d. I-Thou

Q: The linear communication model conceptualizes communication as a simple one-way form of communication. a. True b. False

Q: Which of these goals is NOT a specific goal of interpersonal communication? a. self-presentation b. instrumental c. relationship d. cultural

Q: According to research into sexual orientation, gay and lesbian individuals communicate in distinctly different ways than do straight individuals. a. True b. False

Q: Your bedroom, workplace, and classroom are all examples of context. a. True b. False

Q: Which human need in Maslow's hierarchy has to do with the desire for recognition and admiration? a. self-actualization b. self-esteem c. safety d. physical

Q: The text suggests that intrapersonal and interpersonal communication refer to basically the same phenomenon. a. True b. False

Q: Which of these large-group influences does culture include? a. ethnicity b. religion c. sexual orientation d. All of the options are correct.

Q: Interpersonal communication competence consists of communicating in appropriate, effective, and ethical ways. a. True b. False

Q: High self-monitors are not likely to change their communication behavior based on the context or situation. a. True b. False

Q: According to communication competence research, communication skills cannot be learned; we are either born with them or not. a. True b. False

Q: Communicating via text message, Facebook, instant message, and e-mail is referred to as: a. meta-communication. b. online communication. c. mediated communication. d. intrapersonal communication.

Q: Interpersonal communication competence is simply a matter of acquiring knowledge about communication. a. True b. False

Q: In an I-It relationship, we: a. focus upon differences. b. fail to acknowledge other viewpoints. c. view the other person as an object. d. All of the options are correct.

Q: You are meeting your partner's parents for the first time and you want to be perceived as trustworthy, caring, and credible. What type of interpersonal goal are you hoping to accomplish? a. self-presentation b. relationship c. instrumental d. personal

Q: Which of these actions should be done when communicating online? a. create "draft" messages before sending b. choose the appropriate medium c. remember that online posts are permanent d. All of the options are correct.

Q: Self-actualization needs include our desire to have others' respect and admiration. a. True b. False

Q: Which of these communication models is considered collaborative and multidirectional? a. Transactional Communication Model b. Action Communication Model c. Linear Communication Model d. Interactive Communication Model

Q: Which of these behaviors is NOT an example of online communication? a. texting b. using e-mail c. going on Facebook d. using meta-communication

Q: If Aaron is very sensitive to and aware of the communication context and the appropriateness of his communication, he is: a. using meta-communication. b. using impersonal communication. c. being a high self-monitor. d. being a low self-monitor.

Q: The result of exchanging a series of messages is called: a. a message. b. an interaction. c. communication. d. context.

Q: All of these are true statements about ethics EXCEPT that it: a. is based upon moral codes. b. means not intentionally hurting others. c. means treating others with respect. d. means attaining instrumental goals.

Q: You and your roommate are discussing which one of you will get the larger bedroom in your new apartment. He says he doesn't want the room, but you realize he does by how he keeps looking at it and the tone of his voice. You decide to let him have it. This is an example of what type of communication? a. impersonal b. I-It c. intrapersonal d. transactional

Q: Appropriateness is a characteristic of communication competence that takes into account the "shoulds," "shouldn'ts," and norms of communication. a. True b. False

Q: Intrapersonal communication is different from dyadic communication because it involves only one person. a. True b. False

Q: Chris meets with his partner to discuss ending their relationship. What type of interpersonal goal is he seeking? a. self-presentation b. relationship c. instrumental d. personal

Q: One of the benefits of online communicationsuch as social networking sites and blogsis that it can help bolster a real sense of community. a. True b. False

Q: Even in our close personal relationships, we can communicate both impersonally and personally within the same interaction. a. True b. False

Q: Meta-communication involves: a. communicating with yourself. b. communicating with others. c. communicating impersonally. d. communicating about communication.

Q: Which type of family has low conversation orientation and high conformity orientation? a. Consensual b. Pluralistic c. Protective d. Disconfirming e. Laissez-faire

Q: Concerning the typical life cycle of families with children, the second stage is usually a. establishing a family. b. enlarging a family. c. developing a family. d. encouraging independence. e. adapting to children.

Q: Concerning the typical life cycle of families with children, the fifth stage is usually a. establishing a family. b. enlarging a family. c. developing a family. d. launching children. e. adapting to children.

Q: According to Braithwaite et al., which type of voluntary kin fulfills desires and needs not met by biological and legal family? a. Convenience family b. Substitute family c. Extended family d. Supplemental family e. Interdependent family

Q: Which statement below is true of families? a. People who cohabit before marriage are more likely to get divorced. b. The vast majority of adults in the United States today are married. c. There are only a few different types of possible families. d. Over half of American families consist of one parent. e. More people are choosing to remain unmarried than ever before.

Q: ________states that people apply economic principles to evaluate their relationships. a. Social exchange theory b. Social penetration theory c. Selective perception theory d. Equity theory e. Relationship repair theory

Q: Discuss each of the four guidelines for effective communication in families. Give an example of each guideline.

Q: Explain the significance of the equity theory in terms of how it impacts families, satisfaction levels, and communication.

Q: Explain the dimensions of conformity orientation and conversation orientation and describe the four basic family communication patterns based on these dimensions.

Q: According to your book, there are seven stages that comprise the typical life cycle of families with children. Fully describe each of these seven stages.

Q: Clifford Notarius identified three key elements that influence satisfaction with long-term relationships. Fully describe each of these elements.