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Speech
Q:
_______ is a near-constant state of arousal and negative thinking.
Q:
_______ are short-term emotional reactions that generate only limited arousal.
Q:
Emotions that involve unique and consistent behavioral displays across cultures are _______.
Q:
_______ is a therapeutic method for helping neurotic people systemically purge themselves of self-defeating beliefs.
Q:
_______ is a preventive strategy designed to devote your attention to only aspects of an event that don't provoke undesired emotions.
Q:
_______ is the sharing of messages that express emotional support or offer personal assistance.
Q:
_______ is a negative primary emotion that occurs when you are interrupted or blocked from achieving your goal by the improper action of an external agent.
Q:
Attempts to influence which emotions you feel and how and when you experience them are part of _______.
Q:
An intense sadness following a substantial loss is called _______.
Q:
Intentional avoidance of specific topics that provoke unwanted emotions is known as _______.
Q:
Some of the six primary emotions are linked to distinct patterns of internal physiological arousal.
a. True
b. False
Q:
Sexual activity is the most effective way to improve a bad mood.
a. True
b. False
Q:
People who score high on emotional intelligence likely will:
a. demonstrate understanding of their own emotions.
b. demonstrate sympathy.
c. block others' emotions.
d. suppress their emotions.
Q:
Rational Emotive Behavior Therapy (REBT) is a method for helping neurotic people systematically purge themselves of self-defeating beliefs.
a. True
b. False
Q:
Research shows that highly neurotic people tend to focus on negative events.
a. True
b. False
Q:
A student arrives on the first day of her interpersonal communication class and observes that the instructor makes wild gestures while lecturing. If the student chooses to focus only on the contentwhile trying to ignore the nonverbal communicationwhat strategy is she employing?
a. suppression
b. attention focus
c. reappraisal
d. venting
Q:
Which of these statements is NOT true about moods?
a. People in good moods are more accurate at perceiving others.
b. People in good moods perceive others more positively.
c. People in good moods are more likely to engage in self-disclosure.
d. Rigorous physical activity is the most effective way to improve a bad mood.
Q:
In terms of the impact of gender upon emotion, which of these statements is true?
a. Women and men experience emotion with similar levels of intensity.
b. Women seem to experience higher levels of anger.
c. Men seem to experience higher levels of guilt.
d. Men seem to experience higher levels of sadness.
Q:
Which of these is NOT considered a primary emotion?
a. anger
b. jealousy
c. sadness
d. surprise
Q:
By engaging in encounter structuring, one is able to prevent emotion by avoiding encounters with others.
a. True
b. False
Q:
If you have a phobia of riding elevators after being trapped in one but choose to confront and overcome your fear by entering a stationary elevator while the door remains open, what emotion management strategy are you using?
a. deactivation
b. encounter avoidance
c. reappraisal
d. encounter structuring
Q:
Reappraisal is effective because it is employed before a large emotional reaction occurs.
a. True
b. False
Q:
Irrespective of culture, women experience more feelings of anger and men experience more feelings of guilt.
a. True
b. False
Q:
According to the textbook, emotions, feelings, and moods refer to the same human experiences.
a. True
b. False
Enter the appropriate word(s) to complete the statement.
Q:
Which of these emotions results from the blocking of one's goals?
a. anger
b. surprise
c. sadness
d. fear
Q:
The six primary emotions exist only in Western cultures.
a. True
b. False
Q:
Which of these is considered a mood?
a. perseverence
b. anger
c. serenity
d. grief
Q:
The two most common strategies for managing emotions after they occur are suppression and repression.
a. True
b. False
Q:
According to the text, the least effective method for managing emotions is reappraisal.
a. True
b. False
Q:
Without feedback, we experience difficulty in feeling empathy and gauging the appropriateness of our emotional expression.
a. True
b. False
Q:
Passion:
a. is composed of anger and joy.
b. includes confused feelings of excitement and sadness.
c. includes feelings of sexual attraction.
d. includes feelings of contentment and grief..
Q:
Emotions can be triggered by our perception of outside events.
a. True
b. False
Q:
Although it is difficult to practice, reappraisal is the most effective strategy for managing emotion.
a. True
b. False
Q:
Which of these strategies is NOT used to prevent undesired emotions before they occur?
a. encounter avoidance
b. encounter structuring
c. suppression
d. deactivation
Q:
Asynchronicity and invisibility are two factors that help explain why people are more likely to express emotions inappropriately online.
a. True
b. False
Q:
Which of these activities is most effective for improving a bad mood?
a. engaging in physical activity
b. engaging in sexual activity
c. drinking alcohol
d. drinking caffeinated beverages
Q:
Emotion management includes attempts to control:
a. when you experience an emotion.
b. how you experience an emotion.
c. how you express an emotion.
d. All of the options are correct.
Q:
Research suggests that women experience emotion with greater intensity than men.
a. True
b. False
Q:
Across cultures, women report experiencing more sadness, fear, shame, and guilt than men.
a. True
b. False
Q:
Men report feeling more anger and other hostile emotions than do women.
a. True
b. False
Q:
We can manage our emotions:
a. after they occur.
b. before they occur.
c. by reappraisal.
d. All of the options are correct.
Q:
If Marco exhibits high extraversion, he is likely to:
a. cope successfully with stress and his emotions.
b. have a hard time managing his emotions.
c. focus his attention on negative events.
d. be less skilled at communication.
Q:
Which of these has a measurable influence on one's happiness?
a. social or economic class
b. rigorous physical exercise
c. gender
d. age
Q:
Jealousy is a blended emotion comprising:
a. anger and grief.
b. fear and sadness.
c. sadness and fear.
d. anger, sadness, and fear.
Q:
Which of these is a common method for managing emotions after they have been triggered?
a. suppression
b. reappraisal
c. encounter structuring
d. sublimation
Q:
What primary emotions are recognized in traditional Chinese culture in addition to those identified in North American culture?
a. amusement and sorrow
b. shame and sad love
c. anger and fear
d. wonder and serenity
Q:
Attention focus is an effective strategy for managing emotions after they have occurred.
a. True
b. False
Q:
Which of these sets of personality traits most affects emotions?
a. introversion, extroversion, openness
b. extraversion, agreeableness, neuroticism
c. agreeableness, conscientiousness, introversion
d. openness, agreeableness, extroversion
Q:
The primary emotion of joy is associated with what high-intensity counterpart?
a. amazement
b. surprise
c. ecstasy
d. terror
Q:
Women are more likely than men to report which emotion(s)?
a. joy
b. sadness
c. jealousy
d. rage
Q:
Emotional contagion only occurs when negative emotions spread from one person to another.
a. True
b. False
Q:
Through the process of deactivation, one is able to manage emotion by systematically desensitizing oneself to emotional experience.
a. True
b. False
Q:
Which of these statements is true about suppression as an emotion management strategy?
a. It is widely used and practiced.
b. It is only marginally effective.
c. Users of this strategy have lower levels of well-being.
d. All of the options are correct.
Q:
The problem with suppressing anger is that chronic hostility can result.
a. True
b. False
Q:
Research suggests that people in positive moods are generally more accurate at perceiving others.
a. True
b. False
Q:
What is the most commonly used emotion management strategy for dealing with unwanted emotions?
a. suppression
b. repression
c. deactivation
d. reappraisal
Q:
After Charlie goes through a painful breakup with Tom, he finds himself trying to avoid Tom. Charlie no longer goes to the same bars, restaurants, or gyms they frequented when they were together. What emotion management strategy is Charlie demonstrating?
a. suppression
b. encounter avoidance
c. reappraisal
d. venting
Q:
Much of our online communication is asynchronous and provides us with a sense of invisibility.
a. True
b. False
Q:
Those who describe their moods as "good" are more likely to fall prey to the fundamental attribution error.
a. True
b. False
Q:
If Pato did well on a paper but told her roommate, Sarah, she did not when she found out Sarah had failed the paper, what strategy is Pato using to communicate with her roommate?
a. denial
b. suppression
c. venting
d. emotional management
Q:
Emotion-sharing:
a. can help manage grief.
b. always occurs in a face-to-face support group.
c. can't take place online.
d. burdens others.
Q:
If your best friend always avoids discussing the subject of your former romantic partner, what strategy is the friend demonstrating?
a. encounter avoidance
b. encounter structuring
c. attention focus
d. deactivation
Q:
Emotional intelligence refers to the ability to:
a. suppress emotion.
b. vent emotion.
c. mask an emotion.
d. accurately perceive and interpret emotions.
Q:
Suppression is most commonly used to manage which emotions?
a. joy and fear
b. happiness and disgust
c. anger and sadness
d. surprise and jealousy
Q:
Your girlfriend receives a flirty e-mail from her ex, then tells you it means nothing to her. However, you feel upset. If you rethink why you feel threatened by the e-mail, what emotion management strategy are you using?
a. suppression
b. encounter avoidance
c. reappraisal
d. venting
Q:
The Jefferson strategy is best used:
a. before someone upsets you.
b. while someone is upsetting you.
c. after someone upsets you.
d. when planning a confrontation.
Q:
Which of these statements is true regarding the use of reappraisal as an emotion management strategy?
a. It is done after an emotional outburst occurs.
b. It is a primary strategy used by those who are most effective at managing their emotions.
c. It requires users to assign responsibility to others for the way they think and feel.
d. All of the options are correct.
Q:
People who demonstrate high emotional intelligence are more likely to:
a. garner trust.
b. be perceived as having integrity.
c. be less likely to bully others.
d. All of the options are correct.
Q:
Two of the most important forces shaping emotion are one's personality and gender.
a. True
b. False
Q:
According to research, when one engages in venting, anger:
a. disappears.
b. actually increases.
c. decreases.
d. stays the same.
Q:
Each Thanksgiving, Sarah and Darcie visit Darcie's family, but these events are painful reminders of their political differences. Sarah is a Democrat, but Darcie and her family are staunch Republicans. This year, Sarah chose not to discuss politics. What emotion management strategy did she use?
a. suppression
b. encounter avoidance
c. reappraisal
d. encounter structuring
Q:
Which of these statements is NOT true about venting as an emotion management strategy?
a. It can include expressing positive emotion.
b. It is the inverse of suppression.
c. It is used to manage emotions after they occur.
d. It is only about expressing negative emotions.
Q:
High-extraversion people report being better able to manage their emotional communication than low-extraversion people.
a. True
b. False
Q:
People who demonstrate high agreeableness are better able to manage their emotions, and they report being happier than those who demonstrate low agreeableness.
a. True
b. False
Q:
How do attributions play a role in the interpretation stage of the perception process?
Q:
Explain why we often make the perceptual error of self-serving bias.
Q:
Explain how we form impressions using stereotypes. Is stereotyping always negative? Provide an example.
Q:
Discuss the relationship between gender and perception. What are some common misconceptions about the ways in which women and men communicate differently?
Q:
High-extraversion people seem to experience positive emotions less often than low-extraversion people.
a. True
b. False
Q:
The primary emotion of fear is associated with what high-intensity counterpart?
a. rage
b. loathing
c. terror
d. grief