Q&A Hero

Q: In a low-uncertainty-avoidance culture, members prefer structured work with clear delineation of power and authority. a. True b. False

Q: Intercultural competence is composed of all of these EXCEPT: a. effectiveness. b. appropriateness. c. prejudice. d. ethics.

Q: A culture that values straightforward, direct talk can be described as: a. high-context. b. low-context. c. empathic. d. ethical.

Q: Communicators in high-context cultures tend to rely upon indirect, ambiguous languageand even silencewhen they communicate with one another. a. True b. False

Q: In low-power-distance cultures, differences in power are minimized, whereas in high-power-distance cultures, differences in power are accentuated. a. True b. False

Q: Co-cultures do not include cultures based on gender, age, or sexual orientation. a. True b. False

Q: In a high-context culture, communicators: a. presume that listeners share extensive knowledge with them. b. feel a need to provide explicit information to listeners. c. rely more on direct and explicit language to create meaning. d. All of the options are correct.

Q: If Cadence wants to become closer to Ravi, according to communication accommodation theory, she should: a. decrease her speech rate. b. make less eye contact. c. use more ambiguous wording. d. adapt to Ravi's communication preferences.

Q: World-mindedness involves: a. demonstrating acceptance and respect for other cultures. b. questioning other people's expressions of their cultures. c. evaluating others' cultures. d. comparing your culture with other people's culture.

Q: At the office, the department manager frequently joins her staff for lunch or happy hour after work. She's displaying low power distance. a. True b. False

Q: With regard to the direct use of language, which of these statements is FALSE? a. Americans tend to be direct, blunt, and honest. b. Most cultures use less direct language than Americans do in order to preserve the dignity of others. c. In Asian cultures, directness often clashes with the maintenance of group needs. d. In Japan "OK" can actually mean No.

Q: If you believe that all people on SNAP (Supplemental Nutrition Assistance Program) are inherently lazy and don't deserve governmental assistance, what type of prejudice does your belief reflect? a. stereotype b. hostile prejudice c. outgroupers d. ingroupers

Q: If a Hispanic teenager refuses to speak Spanish outside the home, uses Spanglish inside, and only English everywhere else, what communication practice is the teenager exhibiting? a. accommodation b. separation c. assimilation d. co-existence

Q: Those people you view as similar to you are called ingroupers, while those whom you view as different from you are called outgroupers. a. True b. False

Q: While working on a small group project, one member prefers to manage and schedule meeting times, working on one problem at a time. This member is manifesting what time orientation? a. multicultural b. monochronic c. polychronic d. personal

Q: What is the basis of "ism"s such as racism, sexism, or ageism? a. ingroupers b. outgroupers c. benevolent prejudice d. hostile prejudice

Q: Which countries have low-context cultures? a. Egypt, Switzerland, and Iran b. China, Japan, and Korea c. United States, Scandinavia, and Germany d. United States, Japan, and Germany

Q: One suggestion for improving intercultural competence is to remember that difference doesn't mean distance. a. True b. False

Q: While working in a group, a member from a high-uncertainty-avoidance culture is likely to feel more comfortable with a loosely defined structure and ambiguous assignments. a. True b. False

Q: In a high-power-distance culture, people in a high-status position are treated better than those individuals with lesser status, who must act humbly around those with higher status. a. True b. False

Q: According to communication accommodation theory, we tend: a. not to adapt our communication in different situations. b. to change our communication if we dislike the receiver. c. not to change our communication if we like the receiver. d. to adapt our communication when seeking to establish relationships with others.

Q: The United States is a high-context culture. a. True b. False

Q: If you tend to reveal personal actions, viewpoints, and events on social media sites, you are likely a member of an individualistic culture. a. True b. False

Q: According to Co-cultural Communication Theory, Euro-Americans are the dominant culture in the United States and therefore have more power. a. True b. False

Q: In group work, Melinda is direct, assertive, and explicit in her communication; however, she doesn't realize that others can be offended by her communication. What component of intercultural competence is she lacking? a. appropriateness b. effectiveness c. ethics d. behavioral flexibility

Q: Culture is influenced by all of these EXCEPT: a. sexual orientation. b. gender. c. religion. d. education.

Q: Which of these statements is true of people in high-power-distance cultures? a. Power is distributed equally among them. b. They consider it unfair to emphasize power differences. c. They greatly respect people in high-status positions. d. They generally do not respect elders.

Q: China has high power distance, whereas the United States has moderate power distance. a. True b. False

Q: The United States is an example of a highly feminine culture. a. True b. False

Q: Researchers normally don't include sexual orientation or gender in their definition of culture. a. True b. False

Q: High-power-distance cultures can be characterized as authoritarian. a. True b. False

Q: Assimilation is an attempt by a member of a co-culture to be accepted into the dominant culture. a. True b. False

Q: If you carefully edit and monitor your online profile, you are likely to be a member of a collectivistic culture. a. True b. False

Q: Uncertainty avoidance indicates the extent to which a culture feels: a. isolated from other cultures. b. unsure about its status in the world. c. the need to avoid modernization. d. uncomfortable with unpredictability.

Q: Which of these statements describes a co-culture? a. It has more power than the dominant culture. b. It strictly conforms to the dominant culture's values and norms. c. Euro-American men are an example in the United States. d. It has less power than the dominant culture.

Q: People who have a monochronic time orientation are: a. careful about their scheduling of time. b. relaxed about their use of time. c. rarely worried about wasting time. d. comfortable waiting a long time for other people.

Q: In a high-context culture such as Japan, a verbal "OK" does not necessarily mean agreement or consenting to a request. a. True b. False

Q: High-context cultures are often also: a. individualistic. b. collectivistic. c. monochronic. d. polychronic.

Q: What strategy can be used to increase intercultural competence? a. demonstrate ethnocentrism b. convey emotional distance c. judge other cultures d. be flexible and open to new ideas

Q: People who have a polychronic time orientation: a. are careful about scheduling of time. b. are relaxed about their use of time. c. worry about wasting time. d. become impatient waiting for others.

Q: While visiting Vietnam, Lan checks himself before making harsh judgments about Vietnamese culture and alternately examines a multitude of reasons behind the behaviors he observes. What intercultural competence strategy is Lan demonstrating? a. world-mindedness b. ethnocentrism c. attributional complexity d. rhetorical messages

Q: You can strengthen your intercultural competence by applying world-mindedness, attributional complexity, and uncertainty avoidance. a. True b. False

Q: How can we demonstrate supportive communication?

Q: How can those who suffer from neuroticism manage their negative thoughts?

Q: The belief that one's own culture, including its values, beliefs, and practices, is superior to others is called: a. world-mindedness. b. ethnocentrism. c. attributional complexity. d. communication accommodation theory.

Q: Briefly explain the impact of positive emotion upon perception.

Q: Identify and define the three most challenging emotions we must manage in our personal relationships.

Q: Compare and contrast the advantages and disadvantages of online versus face-to-face support groups.

Q: Members of co-cultures use all of these communication practices to interact with the dominant culture EXCEPT: a. accommodation. b. assimilation. c. definition. d. separation.

Q: What are some suggestions that can be used to enhance your supportive communication?

Q: In what ways do men and women experience emotion differently?

Q: Identify the three most important personality traits that influence the experience and communication of emotion.

Q: Define emotional intelligence.

Q: Identify and define the two strategies for managing emotion after they occur.

Q: How does the personality trait of extraversion impact emotion?

Q: Identify four strategies for managing emotions before they occur.

Q: Identify the five key features of emotion.

Q: Explain how online communication can foster inappropriate expression of emotion.

Q: Explain how the Jefferson strategy can be used to manage emotions after they occur.

Q: What are a benefit and a cost of using venting?

Q: What's the difference between feelings and moods?

Q: Identify the six primary emotions.

Q: An approach to managing emotions in which one counts to 10 (or, in extreme cases, to 100) before acting or speaking is called the _______.

Q: _______ is an intense reaction to an event, involving interpretation, physiological arousal, and communication.

Q: _______ is a blended emotion of surprise and joy, coupled with positive feelings such as excitement and amazement.

Q: Why is it so difficult to manage grief?

Q: Identify the four most common emotional challenges we face.

Q: Explain why chronic hostility can be destructive.

Q: Describe the characteristics of a person exhibiting a high degree of emotional intelligence.

Q: _______ is the process of systemically desensitizing oneself to emotional experiences.

Q: _______ is an active process of changing how you think about the meaning of emotional situations in order to alter their emotional impact.

Q: When emotion-sharing rapidly spreads an emotion from one person to another, _______ occurs.

Q: Low-intensity states, not triggered by particular events, that last longer than feelings are called _______.

Q: A simultaneous experience of two or more primary emotions involves _______.

Q: _______ is a form of communication in which we disclose our emotional experiences.

Q: _______ is the tendency to shy away from people, places, or activities that provoke unwanted emotions.

Q: _______ are short-term emotional reactions that generate only limited arousal.

Q: Emotions that involve unique and consistent behavioral displays across cultures are _______.

Q: _______ is a therapeutic method for helping neurotic people systemically purge themselves of self-defeating beliefs.

Q: _______ is a preventive strategy designed to devote your attention to only aspects of an event that don't provoke undesired emotions.