Speech

Q: If Sean is having relationship problems, what listening function and style would you recommend that his friend Christina engage in when communicating with him about these problems?

Q: Briefly explain the potential negative impact of multitasking online.

Q: Identify the five functions of listening.

Q: If Sharon isn't listening carefully to Marie's description of a recent trip to Italy because she is more interested in talking about her own recent trip to France, what form of ineffective listening is Sharon exemplifying? What can Sharon do to manage this problem?

Q: Those with an action-oriented listening style prefer brief, to-the-point communication and become impatient when communicating with those who are long-winded. a. True b. False

Q: What is one primary difference between feedback and paraphrasing? a. Paraphrasing summarizes others' comments after they talk. b. Feedback is a way to summarize the speaker's thoughts. c. Paraphrasing is done while someone is speaking. d. Feedback involves repeating back the exact words that were spoken.

Q: If Vic, who is concerned his girlfriend might still be angry with him after a recent fight, carefully listens not only to the words she is saying but also to how they are said, he is listening to: a. support. b. appreciate. c. discern. d. comprehend.

Q: Identify four ways to enhance positive feedback in the listening process.

Q: Identify the five types of incompetent listening.

Q: List and explain two challenges or barriers to effective listening.

Q: Explain ways to prevent three types of incompetent listening.

Q: Identify the first step of the listening process, along with its two components.

Q: Define narcissistic listening, and give an example of how a narcissistic listener might behave in conversation.

Q: Identify factors that influence the attending step of the listening process.

Q: Discuss problems associated with online listening.

Q: What is the value of empathy in listening?

Q: _______ is the first step of the listening process, during which one sees and hears.

Q: The fifth step of the listening process, during which one remembers information, is _______.

Q: Explain two strategies for improving recall and memory.

Q: Identify the four listening styles.

Q: How can aggressive listening occur online?

Q: What are two ways to demonstrate active listening after one's conversational partner has finished speaking?

Q: What are some steps for elevating your listening attention?

Q: What are some ways to enhance memory and recall?

Q: What are two ways to demonstrate active listening while a conversational partner is speaking?

Q: Identify five strategies for becoming an active listener.

Q: Summarizing others' comments after they have finished speaking is called _______.

Q: _______ are people who post online messages designed solely to annoy others.

Q: _______ is the systematic process of putting aside irrelevant thoughts while listening.

Q: _______ listening is a form of ineffective listening that involves listeners engaging in self-absorbed listening.

Q: _______ are verbal and nonverbal messages, such as nodding your head and saying "uh-huh."

Q: The fourth step of the listening process, during which the listener communicates attention and understanding back to the speaker, is _______.

Q: Attending to what others say solely for the purpose of identifying opportunities for attack or ambush is _______ listening.

Q: Habitual patterns of listening behaviors are called _______.

Q: _______ are devices that aid memory during the listening process.

Q: People who view listening as an opportunity to establish commonalities with others are _______ listeners.

Q: The process in which vibrations travel along acoustic nerves to the brain is _______.

Q: Individuals who prefer to be intellectually challenged by messages are _______ listeners.

Q: Those who prefer brief, accurate messages that can be used to make decisions or take actions are _______ listeners.

Q: _______ listening is when a listener takes in only salient bits of information.

Q: _______ is the use of verbal and nonverbal communication to signal attention and understanding while others are talking.

Q: The action of intentionally and systematically setting up situations in order to listen to private conversations is called _______.

Q: The second step of the listening process, during which one pays attention to information, is _______.

Q: The part of one's mind devoted to permanent information storage is the _______ memory.

Q: The _______ memory is the part of one's mind that temporarily houses information while one seeks to understand its meaning.

Q: _______ listeners prefer brief, concise encounters and follow strict schedules.

Q: _______ is the process of receiving, attending to, understanding, responding to, and recalling sounds and visual images.

Q: _______ is behaving as if you are paying attention when you are really not.

Q: The third step of the listening process, during which one interprets the meaning of information communicated by comparing new information against past knowledge, is _______.

Q: Listening is a process that involves both auditory and visual cues. a. True b. False

Q: Which of these statements is true of feedback? a. It is always positive. b. It never occurs while others are speaking. c. It occurs only after others speak. d. It might be mistaken as negative.

Q: In a collectivistic culture, people-oriented and content-oriented listening styles are valued over other styles. a. True b. False

Q: Which of these is NOT an example of noise pollution? a. thoughts b. music c. construction d. crowds

Q: You go to your coworker's violin recital because you enjoy music and think it might be interesting. What listening function are you demonstrating? a. listening to discern b. listening to appreciate c. listening to support d. listening to analyze

Q: Listeners can improve the salience of communication by reminding themselves of the importance of the exchange. a. True b. False

Q: When a friend or family member turns to you for comfort, the best listening style to apply would be: a. selective listening. b. time-oriented listening. c. people-oriented listening. d. content-oriented listening.

Q: If Jayson, when listening to his interpersonal communication professor's lecture, actively seeks to interpret and understand the information, he is listening to: a. discern. b. appreciate. c. comprehend. d. analyze.

Q: Which of the following is NOT a step in the process of listening? a. recalling b. paraphrasing c. responding d. understanding

Q: Women are more likely than men to use time-oriented and action-oriented listening styles. a. True b. False Enter the appropriate word(s) to complete the statement.

Q: To use positive feedback effectively, one should make it: a. ambiguous. b. approximate. c. unclear. d. constructive.

Q: Your friend Lorie talks a lot, often ignoring what you have to say; in fact, she regularly focuses the conversation on her own issues, problems, and interests. What type of listening is she displaying? a. pseudo-listening b. passive listening c. narcissistic listening d. active listening

Q: Brain plasticity refers to the alteration of brain function in reaction to behaviors such as multitasking online. a. True b. False

Q: When your friend Sheila listens to you recount your day, she often responds with nonverbal and verbal cues, including "uh-huh," "yes," and "okay." What listening strategy is Sheila using? a. feedback b. mental bracketing c. back-channel cues d. paraphrasing

Q: If you misunderstand information while attending, you are likely to make flawed decisions while recalling. a. True b. False

Q: Our ability and accuracy in recalling information are usually: a. lower with simple rote memorization. b. higher with simple rote memorization. c. higher with more complex activities. d. unaffected by the type of information.

Q: Multitaskers have been shown to perform their tasks better than those who focus their attention on only one task at a time. a. True b. False

Q: Noise pollution has caused hearing impairment in more than 75 percent of college students. a. True b. False

Q: If your partner has trouble focusing on your conversations and seems easily distracted, he or she may be having trouble practicing mental bracketing. a. True b. False

Q: Which listening style is associated with asking clarifying or challenging questions? a. content-oriented b. time-oriented c. people-oriented d. action-oriented

Q: According to research, we can train our brains to sustain attention by focusing upon only one task without technological distractions. a. True b. False

Q: If you listen to your friend's new band perform and then offer feedback that contains praise but withhold any actual judgment, what listening function are you demonstrating? a. listening to discern b. listening to appreciate c. listening to support d. listening to analyze

Q: Eavesdropping is: a. inappropriate. b. unethical. c. intentional. d. All of the options are correct.

Q: Who or what has primary control of the salience of a message? a. listener b. speaker c. context d. environment

Q: What types of gender roles create significant negative results?

Q: What is the term for anatomical and biological distinctions between males and females?

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