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Question
Which of the following is typically true of work teams?a. Although the concept of work teams has been widely used in the U.S. for some time, it has not gained significant support in other countries.
b. Work teams occasionally experience a drain on their collaborative energy; this drain is referred to as synergy.
c. Employees in a self-directed work team handle a wide array of functions and work with a minimum of direct supervision.
d. Work team members typically set their own goals without management input and plan how to work to achieve those goals.
Answer
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Improving on Constructive Criticism
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"I just want you to know how angry I am to find an error you made on Mr. Smith's record yesterday. How careless can you be about such an important thing? There is absolutely no room for carelessness in this job because people's lives depend on us! I've fixed the error, but if this ever happens again, you may loose your job."