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Question
When a friend or family member turns to you for comfort, the best listening style to apply would be:
a. selective listening.
b. time-oriented listening.
c. people-oriented listening.
d. content-oriented listening.
Answer
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Network density refers to the frequency and number of connections between people in a network.
a. True
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When asked, "Would you continue working, even if you inherited a huge fortune that made working unnecessary?," three out of four Americans answered yes. Why might this be the case?
a. American culture glorifies working above all else.
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Today, Chris works for a technology company. Previously, he had a government job that had a formal organizational culture. When he started working for the tech company, he used written memos and e-mails for all of his workplace communication, but he was met with resistance from coworkers who preferred face-to-face communication. What component of organizational culture does Chris find challenging?
a. norms governing interpersonal communication
b. workplace cliques
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Workplace cliques are formally defined networks of coworkers who share similar life values and attitudes.
a. True
b. False
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A supportive climate is characterized by a warm, open, and supportive workplace.
a. True
b. False
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Which of these is true of workplace romances?
a. They can improve worker productivity.
b. They can create positive work climates.
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Workplace relationships vary across three dimensions: status, intimacy, and choice.
a. True
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Which of these is NOT true of cyberslacking?
a. Your employer cannot track your keystrokes if you sign into your personal e-mail.
b. Workers spend almost two hours a day cyberslacking.
c. Younger males higher in organizational status are most likely to cyberslack.
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Emphasizing equality and treating others with respect are characteristics of a supportive climate.
a. True
b. False
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Which of these is NOT an advantage of computer-mediated communication (CMC) in the workplace?
a. CMC increases the likelihood of a negative workplace clique forming.
b. CMC allows people to contribute without risking interrupting others.
c. CMC provides people with freedom from time and geographic constraints.
d. CMC allows shy individuals to contribute more substantively.
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Which of these is NOT an advantage of workplace relationships?
a. They enhance our professional skills.
b. They bolster our commitment to our families.
c. They bolster our commitment to the organization.
d. They decrease employee turnover.
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The primary interpersonal dynamic present in mixed-status relationships is power.
a. True
b. False
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The rumor mill is a component of an organizational network through which workers pass on personal information about one another's personal and professional lives.
a. True
b. False
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Collegial peers are described as "blended" because our relationships with them incorporate elements of both professional and personal relationships.
a. True
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People who have had close friends from different cultures in the past are much more likely to forge such relationships in the future.
a. True
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When asked to identify the closest relationship in their lives, Japanese people will select a close friend, whereas Americans tend to choose their romantic partner.
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Which of these is the most likely explanation for the low frequency of cross-sex friendships in Euro-American societies?
a. Cross-sex friendships are often questioned by family members.
b. Cross-sex friendships feature an income disparity.
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Which of these is NOT an important function of friendship?
a. Friendship provides a sense of belonging when you are young.
b. Friendship provides social support when you are young.
c. Friendship helps to form your identity during adolescence.
d. Friendship provides social support when you are elderly.
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b. establishing rules governing frequency of e-mailing and text-messaging.
c. establishing sex rules regarding frequency, exclusivity, and safer-sex practices.
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a. True
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If you perceive yourself as professionally capable and do well in a job interview as a result, your experience exemplifies:
a. social comparison.
b. the looking-glass self.
c. self-discrepancy theory.
d. a self-fulfilling prophecy.
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Which of the following does NOT influence the self?
a. face
b. culture
c. family
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While at the park with friends, Mia boasts about what a good gymnast she was when growing up. When she attempts to show off her cartwheel, she fails and falls to the ground. What is Mia likely to experience as a result?
a. individualism
b. losing face
c. embarrassment
d. Both B and C are correct.