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Question
The importance of conceptual competence increases as managers move up in the organization because ________.A) straightforward challenges are common
B) problems increase in complexity
C) tried and true solutions exist for most problems
D) upper-level managers share a common viewpoint
E) alliance building is essential
Answer
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B) vacations
C) breaks
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A) specific event and activity
B) broad event and activity
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An obligation that organizations have to the public going beyond the law and profit making is ________.
A) a union free plant
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Awareness of the ________ of the employee pool requires a broad range of new policies and practices.
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In order to be effective in an organization, a supervisor needs to develop ________ skills to help influence others.
A) cross-functional
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Organizations are implementing significant change and quality programs to cut costs and increase productivity. Consequently ________.
A) supervisors must maintain careful records of current processes
B) the supervisor's job will continue to become increasingly important and complex
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Consistent with the belief that one of the most important abilities needed by supervisors is strong interpersonal skills, they may be considered to be ________.
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Q:
When supervisors perform operating tasks alongside the same people they supervise some people, particularly upper management, see them as ________.
A) unnecessary
B) obsolete
C) just another worker
D) ineffective
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A supervisor's management function is to focus on ________.
A) long-term strategy
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In the twenty-first century the concept of managing in a ________ way has become critical to supervisors.
A) structured
B) sustainable
C) compromising
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The Gallup Organization has found that ________ is the single most important variable in employee productivity and loyalty.
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C) collaboration
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Poor communication is the source of all conflicts.
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A) personal responsibility
B) ethical need
C) legal responsibility
D) commitment
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The passage of the ________ Act dramatically changed the role that supervisors must play in ensuring that physical working conditions meet adequate standards.
A) Taft-Hartley
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Q:
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A) identity
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Q:
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Formal groups are work groups established outside the organization.
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A) power
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C) cliques
D) social groups
E) formal groups