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Question
The driving idea of empowerment is to:
a. get more work done by employees for the same amount of money.
b. decrease the workload of operative employees and increase the workload of supervisors.
c. increase the workload of the top level management.
d. provide employees closest to the work and to customers the opportunity to make decisions.
Answer
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A situation that is viewed as a source of anxiety or distress can best be called an opportunity.
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