Question

Scenario 7-4
You are the director of advertising research at a large Minneapolis ad agency. Due to employee turnover and budget cuts, you're currently staffed with too many entry-level research assistants and too few management-level research group leaders. To make matters worse, one of the group heads is on vacation and another is out sick. Of course, your clients still expect their research to be done in a timely, professional manner. Therefore, you have gathered your department together and announced that your door is always open if anyone has any questions about any phase of any project. As a result, your entire day has been filled with questions.
An assistant comes in and says she needs some advice. One of the smaller clients of the agency needs some market information done very quicklyand very inexpensively. You tell her:
a. to set up focus group interviews with consumers.
b. to call a commercial service.
c. to use direct mail surveys.
d. to look through social media data.

Answer

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