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Question
Jaylens enjoys his job as a customer service representative because he gets to work with one customer at a time and see the customers all the way through the complaint process. No matter what the problem, Jaylen see the customers complaint all the way to completion. He likes being able to complete a task for each customer. According to the job characteristics model, Jaylen enjoys the ______ of his job.
A. Autonomy
B. Task identity
C. Feedback
D. Skill variety
Answer
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Related questions
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B. Financial rewards
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